Anderson Lubin

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• Guided guests to their rooms and facilitated check-in and check-out.
• Luggage Handling:Assisting guests with luggage storage and retrieval.Unloading and carrying luggage to and from guest rooms.
• General Assistance:Providing directions to local attractions and transportation options.Assisting guests with special needs.Maintaining a clean and organized lobby and public areas.

Skills and Qualifications:

• Customer service skills:A friendly and helpful demeanor is essential for building rapport with guests.
• Communication skills:Ability to clearly and effectively communicate with guests in a variety of situations.
• Physical stamina:The ability to lift and carry luggage, stand for extended periods, and walk around the property.
• Problem-solving skills:Ability to handle guest inquiries and address concerns effectively.
• Basic knowledge of hotel amenities and local areas:Ability to provide guests with accurate information about the property and surrounding area.
• Professional appearance and demeanor:Maintaining a neat and presentable appearance is important for creating a positive first impression with guests.
• Preparing and Serving: assemble and arrange food and beverage orders on trays or carts, ensuring proper presentation and temperature.
• Delivering Orders: deliver orders to guest rooms, setting up tables and ensuring guests have everything they need for a pleasant dining experience.
• Guest Interaction: I interact with guests, address any questions or concerns, and handle special requests or dietary restrictions.
• Maintaining Cleanliness:Servers maintain a clean and tidy work area, ensuring proper storage and handling of food and beverages.
• Customer Satisfaction:Ensuring customer satisfaction is a primary responsibility, requiring attentive and courteous service.
• Efficiency and Multitasking: I am efficient and multitask to handle multiple orders and guest requests simultaneously.

• I carry luggage for the guests as they come to or leave the hotel
• I also attend the main entrance door and welcome/farewell guests, arrange and manage transfers, help guests with directions and perform as the first and last impression for them.
• Greeted visitors pleasantly upon arrival and offered immediate assistance.
• Responded to guest concerns and requests and quickly handled issues.
• Delivered newspapers, mail, faxes, messages and check-out invoices to guest rooms.
• Greeted guests coming in and held doors open for people entering building.
• Delivered packages, messages and other items to guest rooms.

• Collected and stored umbrella and beach equipment at end of day.
• Assisted members by setting up beach chairs and umbrellas on beach.
• Gathered trash and garbage off beach to dispose of in proper containers.
• Patrolled beach to monitor guest activities and enforce rules and regulations.