Andi Crossman
Student
Bend
Summary
Dynamic and dedicated student excelling in accuracy and efficiency. Proven ability to enhance customer satisfaction through effective communication and complaint handling. Skilled in maintaining cleanliness and adhering to sanitization protocols, fostering positive relationships with clientele while thriving in high-pressure environments.
A customer service professional prepared for dynamic, fast-paced environments. Skilled at managing daily operations and ensuring seamless customer interactions. Known for team collaboration and flexibility, consistently meeting customer needs and adapting to changing demands. Proficient in communication and problem-solving, combining organizational skills with friendly demeanor.
Overview
1
1
year of professional experience
Work History
Counter Person
Chicken Shanty
04.2025 - 02.2026
- Processed both cash and card purchases and returns.
- Managed multiple tasks in high-volume environment.
- Processed customer orders and accurately entered into order system.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Utilized excellent time-management skills to prioritize tasks for maximum productivity during busy periods.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Adhered to company policies consistently, ensuring compliance with food safety regulations and ethical practices in the workplace.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
No Degree - General Studies
Caldera High School
Bend OR 05.2001 -
Skills
Maintaining cleanliness
Food preparation
Accuracy and efficiency
Complaint handling
Team player
Excellent work ethic
Product knowledge
Effective communication
Kitchen support
Building rapport
Sanitization protocols
Listening skills
Timeline
Counter Person
Chicken Shanty
04.2025 - 02.2026
No Degree - General Studies
Caldera High School
05.2001 -