Andi Tuti
Mineola,NY
Summary
Dynamic professional with a proven track record at NYU Winthrop University Hospital, excelling in customer service and sales expertise. Skilled in systems and software, I achieved sales quotas while fostering long-term client relationships. My strong time management and conflict resolution abilities drive success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Assistant Manager
NYU Winthrop University Hospital
07.2017 - 03.2020
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records.
- Completed regular inventory counts to verify stock levels, address inconsistency.
- Generated repeat business through exceptional customer service.
Concierge
Four Twenty Kent Avenue
03.2022 - 10.2023
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained accurate and up-to-date records of guest information.
- Greeted guests upon arrival by providing warm welcome.
Sales Representative
Big Apple Masonry Supply Inc.
10.2023 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Implemented systems and procedures to increase sales.
Education
Associate of Arts -
Nassau Community College
Garden City, NY06-2019
Skills
- Systems and software expertise
- Product and service knowledge
- Time management
- Sales expertise
- Competitor research
Languages
Albanian
Professional Working
Timeline
Sales Representative
Big Apple Masonry Supply Inc.
10.2023 - Current
Concierge
Four Twenty Kent Avenue
03.2022 - 10.2023
Assistant Manager
NYU Winthrop University Hospital
07.2017 - 03.2020
Associate of Arts -
Nassau Community College
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