Overview
Skills
Languages
Interests
PROFESSIONAL SUMMARY
Work History
Education
Certification
Timeline

MARC FORTUS

Mattress Firm
Elyria,OH
MARC FORTUS
2
Languages
1
Certification
7
years of professional experience

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Skills

Customer relations
Detail orientation
Multitasking and organization
Networking and storage
Hardware repair skills
Systems software expertise

Languages

Spanish
Limited Working
German
Elementary

Interests

Electronics and Circuit Building
Tech enthusiast
Designing and Printing 3D Models
Video Game Design

Work History

Assistant Store Manager

3 Years 7 Months
Mattress Firm | 03.2023 - Current
  • Led daily store operations, ensuring consistent customer service and sales floor readiness.
  • Coached sales associates on product knowledge, consultative selling, and service standards.
  • Maintained inventory systems to ensure accurate stock levels and data accuracy.
  • Resolved customer concerns with professionalism, protecting satisfaction and store reputation.
  • Enforced merchandising standards, pricing accuracy, and compliance with store policies.

Manager

2 Years 9 Months
Mystic Lobster Roll Company | 03.2020 - 12.2022
  • Directed daily front-of-house and back-of-house operations for consistent guest service and food quality.
  • Enforced health, safety, and sanitation standards across dining and kitchen areas.
  • Trained new hires on menu standards, POS procedures, and service expectations.
  • Scheduled staff coverage, balanced labor demands, and maintained efficient shift execution.
  • Managed cash handling, register reconciliation, and end-of-day closing procedures.

Education

Associate of Applied Science - Computer And Information Systems

Lorain County Community College | Elyria, OH | 05-2027
  • 3.8 GPA
  • Dean's List Spring/Fall 2025-2026
  • Honoree of Phi Theta Kappa

Certification

  • IPC J-STD-001 Certified
  • CompTIA A+
  • CompTIA Network+ — In Progress
  • CompTIA Sec+ — Planned Q1 2027

Timeline

Assistant Store Manager

Mattress Firm
03.2023 - CurrentRead More

Manager

Mystic Lobster Roll Company
03.2020 - 12.2022Read More

Lorain County Community College

Associate of Applied Science from Computer And Information Systems
Read More
MARC FORTUS