Summary
Work History
Education
Skills
Languages
Timeline
Generic
Manuela Jaqueline Flores

Manuela Jaqueline Flores

Friona

Summary

Reliable and customer-focused professional with experience in retail management, education, manufacturing, and hospitality. Strong communication, organization, and problem-solving skills with a proven ability to support customers, manage responsibilities, and follow detailed procedures. Seeking an opportunity with Farmers Insurance to build client relationships and grow within the insurance industry.

Work History

Assistant Store Manager

Lowe’s Grocery Store
  • Delivered high-level customer service while building trust and resolving concerns to support customer retention. Supported sales goals by identifying customer needs and recommending appropriate products. Assisted with training and coaching team members. Maintained accurate records, handled cash transactions, and followed compliance standards. Managed daily operations including opening and closing.

Elementary Teacher’s Aide

Friona Elementary School
  • Communicated professionally with parents, staff, and students. Explained information clearly and patiently. Maintained accurate documentation while following school policies. Supported a structured and confidential environment.

Steam Vacuum Worker

Cargill Meat Solutions
  • Followed strict safety, sanitation, and regulatory standards. Performed detailed, repetitive tasks with accuracy and consistency. Maintained productivity in a regulated environment.

Restaurant Server

Pam’s Kitchen
  • Built strong customer relationships through friendly service. Identified customer needs and recommended menu items. Handled payments accurately and encouraged repeat business.

Education

High School Diploma -

Friona High School
Friona, TX
05.2013

Skills

Problem-solving

  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Customer relations
  • Store organization
  • Time management
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Staff supervision
  • Store operations
  • Stock management
  • Team management
  • Employee scheduling
  • Hiring and training
  • Staff management
  • Work Planning and Prioritization
  • Goals and performance
  • Relationship building and management
  • New hire training
  • Cash auditing
  • Teamwork and collaboration
  • Decision-making
  • Team leadership
  • Staff training/development
  • Employee motivation
  • Employee development
  • Goal setting

Customer service

Customer experience

Customer service and engagement

Customer relations

Team building and leadership

Attention to detail

Customer service management

Relationship building

Sales tracking

Employee motivation

Cash auditing

Budgeting and cost control

Billing

Goals and performance

Store opening and closing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Lowe’s Grocery Store

Elementary Teacher’s Aide

Friona Elementary School

Steam Vacuum Worker

Cargill Meat Solutions

Restaurant Server

Pam’s Kitchen

High School Diploma -

Friona High School
Manuela Jaqueline Flores