Ashley Bower
The Buckle - Retail
Firestone,CO
Work Preference
Desired Job Title
Veterinary AssistantManagement TraineeManager's AssistantWork Type
Part TimeContract WorkGig WorkSeasonal WorkLocation Preference
HybridRemoteOn-SiteLocation:
Firestone, COOpen to relocation:
NoImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchTeam Building / Company RetreatsStock Options / Equity / Profit Sharing4-day work weekSummary
Veterinary Technician with extensive experience supporting veterinarians in diagnostic, medical, and surgical care across multiple clinical settings. Skilled in patient assessment, vital-sign monitoring, sample collection and laboratory preparation, medication administration, radiography, surgical preparation, and post-operative recovery monitoring. Brings a strong foundation in client service, appointment coordination, patient records, inventory management, and efficient clinic workflow. Also offers proven leadership and team-management experience.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
25
Years of experience
Work History
Assistant Store Manager
2 Years 1 Month- Led daily store operations, ensuring sales floor readiness and consistent customer experience.
- Trained associates on product knowledge, selling techniques, and service standards.
- Monitored inventory levels, supporting replenishment, stock accuracy, and shipment processing.
- Maintained visual merchandising standards to support brand presentation and promotional execution.
- Coached team members on performance expectations, service behaviors, and operational procedures.
- Resolved customer concerns promptly, protecting satisfaction and store reputation.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Veterinary Technician
4 Years- Assisted veterinarians with diagnostic medical and surgical procedures, supporting safe patient care.
- Conducted initial patient examinations, recorded vital signs, collected laboratory samples, and performed laboratory tests.
- Administered medications, vaccinations, and treatments; prepared prescriptions and accurately labeled medication containers for clarity.
- Supervised post-operative recovery progress for animals and provided support for continued patient care.
- Maintained medical supply inventory to support clinic operations, while scheduling veterinary appointments and surgeries.
- Maintained routine animal care standards through bathing, nail clipping, and coat care.
- Collected blood, urine, and other samples for in-house diagnostics and laboratory testing.
CEO / General Manager
2 Years 9 Months- Oversaw daily business operations, including inventory management, supply ordering, customer service, and marketing to ensure smooth functioning.
- Coordinated operational priorities and evaluated results to inform strategic long-term planning.
- Managed public relations and community communication, ensuring compliance with service and safety standards.
Internet Sales Manager
2 Years 4 Months- Led and coached internet sales team in prospecting, negotiation, and closing sales to enhance overall sales effectiveness.
- Resolved customer concerns while directing staffing, training, and performance evaluation to improve team operations.
- Managed internet leads through CRM, ensuring timely follow-up and accurate customer communication.
- Coordinated online sales inquiries with sales team to align appointments, quotes, and vehicle availability.
- Monitored digital inventory presentation to keep listings accurate, current, and conversion-ready.
General Manager
5 Years 5 Months- Managed staff training and development programs to enhance team skills and communication for improved collaboration.
- Set performance benchmarks, tracked progress against targets, and enabled customer retention initiatives.
- Managed daily salon operations to support consistent customer service and maintain brand standards.
- Planned staff coverage schedules to align labor needs and maintain smooth shift execution.
- Delivered instruction on sales service protocols and cleaning procedures to standardize daily operations.
Veterinary Technician
3 Years- Prepared animals for surgery by shaving surgical sites and monitored recovery to ensure optimal healing.
- Obtained diagnostic radiographs using X-ray equipment.
- Collected and labeled samples for laboratory testing and microscopic examination, supporting accurate diagnoses.
- Prepared animals for surgery, including shaving surgical sites, and monitored post-operative recovery.
- Provided emergency first aid and assisted with life-saving procedures.
Veterinary Technician
8 Years 1 Month- Supported veterinarians during examinations, diagnostic procedures, and medical and surgical treatment.
- Coordinated appointments and surgeries to enhance patient flow and minimize wait times.
- Scheduled appointments and surgeries to support efficient patient flow.
- Managed patient information and electronic records, ensuring accuracy and supporting front-desk operations.
- Assisted clients with payments, screened incoming calls, and directed messages to relevant staff to improve communication.
Education
High School Diploma
No Degree - Veterinary Science
Skills
Surgery scheduling
Medical records management
Stock Management
Inventory Management
Sales Performance
Patient intake
Sales Strategy
Operational Efficiency
Product Management
Customer Engagement
Market Analysis
Customer Relations
Visual Merchandising
Team Coordination
Store Operations
Team Leadership
Staff Training
Operational Organization
Critical Thinking
Inventory Tracking
Regulatory Adherence
Customer Satisfaction
Client Relations
Customer Loyalty management
Problem-solving
Customer engagement
Sales Operations
Team leadership
Accomplishments
- Built a strong professional background spanning over 25 years in management, customer service, and veterinary support.
- Developed excellent leadership, communication and problem-solving skills while supporting daily operations and team success,
- Established positive, lasting relationships with clients by providing compassionate care and exceptional customer service.
- Gained extensive experience assisting with animal care, handling, and supporting veterinary medical procedures.
- Demonstrated the ability to multitask, prioritize responsibilities, and remain organized in fast paced environments.
- Maintained a strong reputation for dependability, professionalism, attention to detail, and dedication to quality service.
- Successfully balanced administrative responsibilities, client relations, and hands-on support while maintaining a compassionate, team oriented approach.
Personal Information
I am a dependable, compassionate, and hardworking professional with over 20 years experience in management, customer service, and veterinary assisting. Throughout my career, I have developed strong leadership, communication, organization, and problem solving skills. My background in veterinary care has strengthened my ability to work well under pressure, provide compassionate animal care, and build trusting relationships with clients and colleagues. I take pride in my strong work ethic, professionalism, attention to detail, and ability to adapt to new challenges. I am committed to making a positive contribution to the workplace while continuing to learn, grow, and provide exceptional service.
Timeline
Assistant Store Manager
The Buckle - Retail
09.2023 - 10.2025
CEO / General Manager
Simply Southern
09.2020 - 06.2023
Veterinary Technician
Pawsh
09.2019 - 09.2023
Internet Sales Manager
Ford
11.2016 - 03.2019
General Manager
Sun Tan City
06.2011 - 11.2016
Veterinary Technician
KPEC
06.2008 - 06.2011
Veterinary Technician
Tri-County
05.2000 - 06.2008
Jefferson County High School
High School Diploma
University of Tennessee
No Degree from Veterinary Science