Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ELISA "MARIE" SMITH

LITTLE ELM,TX

Summary

Practical Clinical Supervisor with more than 6 years of experience and background in Orthopedic, Sports Medicine and Primary care clinics. Focused on developing teams' clinical knowledge, decision-making skills and performance standards. Eager to bring talent and expertise to growing department. Currently taking license test for NCT and proficient with orthopedic x-rays.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clinical Manager

Orthopedic Institute of North Texas
01.2022 - Current
  • PROFICIENT WITH CASETABS, ADVANCEDMD, MOTIONMD, SIS WELLNESS SURGERY SCHEDULING SYSTEM
  • CROSSTRAINED FOR nct CERTIFICATION

Pre Admit Coordinator

Baylor Medical Center of Frisco
09.2019 - 12.2021
  • PROFICIENT WITH CASETABS AND MEDITECH
  • AED/CPR CERTIFIED
  • CROSSTRAINED FOR FRONT DESK CONCIERGE, REGISTRATION, PSU2, UPPER GI SCHEDULING, OR SCHEDULING, OBGYN FLOOR TECH
  • RESPONSIBLE FOR SCHEDULING ALL PRE TESTING APPOINTMENTS FOR SURGICAL PROCEDURES WHERE PATIENTS ARE NEEDINF A COMPREHENSIVE MEDICAL EVALUATION
  • ACTIVELY UPDATE THE HOSPITALIST, NURSE PRACTITIONERS AND NURSES ON THE DAILT SCHEDULE AS WELL AS ADD ON OR EMERGENT SURGERIES
  • COORDINATES PATIENT CARE FOR PRE SURGICAL VISITS TO TRANSITIONAL CARE PATIENTS TO PROACTIVELY CARE FOR POST OPERATIVE CONCERNS
  • COMMUICATE EFFECTIVELY WITH ALL DEPARTMENTS OF THE HOSPITAL TO MAKE SURE PATIENTS ARE IN THE CORRECT AREA FOR VARIOUS PRE OPERATIVE APPOINTMENTS
  • VERIFY WITH THE CONCIERGE DESK WHERE PATIENT’S ORDERS ARE AND WHERE THEY NEED TO BE DIRECTED TO
  • UPDATE SPREADSHEETS FOR THE DIRECTOR OF PATIENT SAFETY AND ADVOCAY
  • ORDER SUPPLIES FOR SCHEDULERS, PRE CERTIFICATION, AND PRE ADMISSION NURSES
  • REGULALRY ASSISTS NURSES WITH BLOOD DRAW, EKG, ROOMING PATIENTS AND SANITIZING ROOMS
  • ACTIVELY RUNS REPORTS ON CASETABS TO PROACTIVELY CALL THE CURRENT MONTHS SURGICAL CASES THAT ARE IN NEED OF MEDICAL EVALUATION
  • PROACTIVELY MADE A SYSTEM TO VERIFY WITH SURGEONS AND PRE ADMISSION ON WHAT TESTINGS THEY PREFER BE DONE AND WHICH PATIENTS SHOULD ALWAYS BE SEEN

Total Joints Medical Assistant

OrthoTexas
08.2018 - 09.2019
  • Centricity
  • Responsible for scheduling all surgeries
  • Managed vendors and hospital surgical arrangements
  • Coordinated surgical lineup and times with hospitals
  • Educated surgical patients on pre-op instructions as well as DME
  • Charted updated HPI’s in Centricity
  • Trained new MA and PA on clinical protocols
  • Organized surgical schedule and spreadsheet tracking monthly surgery numbers
  • Oversaw Physicians clinical and surgical schedule
  • Coordinated clinical schedule with call center
  • Executed pre-certifications for diagnostic procedures ordered for patients
  • Developed customized surgery scheduling sheet for Physicians needs
  • Covered for other MA’s in various positions when needed
  • Incorporated new tactics to make clinic more efficient

Lead Medical Assistant

Lumin Health
10.2017 - 08.2018
  • Proficient with ECW
  • Excels at patient management
  • Assisted with injections and minor procedures
  • Collaborated with Practice Manager on employee placements and team management
  • Presented chief complaint, patient history and current medication to physician
  • Mentored new hires from medical assistants to call center
  • Responded to patient complaints and grievances in a timely manner
  • Generated protocols sheets for orthopedic physicians
  • Met with reps from product designers to pharmaceuticals for physicians
  • Drafted referrals to imaging, primary care, hospitals, surgery schedulers, and varying specialties to further patient care
  • Improved physician filing to better assist physician with records, dme, patient exercises and varying documentation
  • Served practice manager as personal assistant, medical assistant, front desk, call center, insurance verification, workers comp and lop
  • Corrected patient chart errors as well as surgery paperwork errors
  • Explained pre and post operative procedures/care to patients
  • Initiated workers comp forms in a timely manner to further patient care
  • Managed office when practice manager was in meetings
  • Opened facility when short staffed
  • Mentored by practice manager who had me cross train in office

Education

NCT License - Radiology Training NCT Program

Advanced X-ray Training Institute
Frisco, TX
01.2024

Bachelor of Science - Healthcare Administrative Managment

College of HealthCare Professions
Dallas, TX
2020

Associate of Applied Science - Healthcare And Administrative Management

College of HealthCare Professions
Dallas, TX
2018

Medical Assistant Certification -

College of HealthCare Professions
Fort Worth, TX
2018

High School Diploma -

Wildwood High School
2009

Skills

  • Surgery Scheduling
  • EKG
  • Blood Draws
  • Team Meetings - daily huddles with MA's to coordinate where everyone will be for the day and who will be managing faxes
  • Strategic Planning
  • Activity Coordination
  • Training Program Implementation
  • Case Management
  • Staff Guidance
  • Appointment Scheduling
  • Managerial Experience - assistant manager when office manager is in another office or otherwise busy
  • Operations Oversight
  • Office Procedures
  • Clinical Education
  • Staff Scheduling
  • Staff Developmen
  • Developing Training Programs
  • Administrative Oversight
  • Patient Relationship Management
  • Continuous Improvement
  • Team Management
  • Regulatory Compliance
  • Proficient in Advanced MD and Casetabs
  • Medical Practice Management
  • Staff Supervision
  • Clinical Instruction/ Training
  • Inventory Management - ordered and inventoried all clinical back office supplies for two offices
  • Onboarding and Coaching - conducted interviews for medical assistants and surgery schedulers
  • Supervisory Experience
  • Training and Mentoring - trained new surgery schedulers and medical assistants
  • Staff Training
  • Healthcare Administration

Certification

CASETABS (SURGERY) ADVANCEDMD CENTRICITY MOTION MD (DME) MEDITECH ECLINICAL WORKS (ECW)

Timeline

Clinical Manager

Orthopedic Institute of North Texas
01.2022 - Current

Pre Admit Coordinator

Baylor Medical Center of Frisco
09.2019 - 12.2021

Total Joints Medical Assistant

OrthoTexas
08.2018 - 09.2019

Lead Medical Assistant

Lumin Health
10.2017 - 08.2018

NCT License - Radiology Training NCT Program

Advanced X-ray Training Institute

Bachelor of Science - Healthcare Administrative Managment

College of HealthCare Professions

Associate of Applied Science - Healthcare And Administrative Management

College of HealthCare Professions

Medical Assistant Certification -

College of HealthCare Professions

High School Diploma -

Wildwood High School
CASETABS (SURGERY) ADVANCEDMD CENTRICITY MOTION MD (DME) MEDITECH ECLINICAL WORKS (ECW)
ELISA "MARIE" SMITH