ELISA "MARIE" SMITH
LITTLE ELM,TX
Summary
Practical Clinical Supervisor with more than 6 years of experience and background in Orthopedic, Sports Medicine and Primary care clinics. Focused on developing teams' clinical knowledge, decision-making skills and performance standards. Eager to bring talent and expertise to growing department. Currently taking license test for NCT and proficient with orthopedic x-rays.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Manager
Orthopedic Institute of North Texas
2022.01 - Current
- PROFICIENT WITH CASETABS, ADVANCEDMD, MOTIONMD, SIS WELLNESS SURGERY SCHEDULING SYSTEM
- CROSSTRAINED FOR nct CERTIFICATION
Pre Admit Coordinator
Baylor Medical Center of Frisco
2019.09 - 2021.12
- PROFICIENT WITH CASETABS AND MEDITECH
- AED/CPR CERTIFIED
- CROSSTRAINED FOR FRONT DESK CONCIERGE, REGISTRATION, PSU2, UPPER GI SCHEDULING, OR SCHEDULING, OBGYN FLOOR TECH
- RESPONSIBLE FOR SCHEDULING ALL PRE TESTING APPOINTMENTS FOR SURGICAL PROCEDURES WHERE PATIENTS ARE NEEDINF A COMPREHENSIVE MEDICAL EVALUATION
- ACTIVELY UPDATE THE HOSPITALIST, NURSE PRACTITIONERS AND NURSES ON THE DAILT SCHEDULE AS WELL AS ADD ON OR EMERGENT SURGERIES
- COORDINATES PATIENT CARE FOR PRE SURGICAL VISITS TO TRANSITIONAL CARE PATIENTS TO PROACTIVELY CARE FOR POST OPERATIVE CONCERNS
- COMMUICATE EFFECTIVELY WITH ALL DEPARTMENTS OF THE HOSPITAL TO MAKE SURE PATIENTS ARE IN THE CORRECT AREA FOR VARIOUS PRE OPERATIVE APPOINTMENTS
- VERIFY WITH THE CONCIERGE DESK WHERE PATIENT’S ORDERS ARE AND WHERE THEY NEED TO BE DIRECTED TO
- UPDATE SPREADSHEETS FOR THE DIRECTOR OF PATIENT SAFETY AND ADVOCAY
- ORDER SUPPLIES FOR SCHEDULERS, PRE CERTIFICATION, AND PRE ADMISSION NURSES
- REGULALRY ASSISTS NURSES WITH BLOOD DRAW, EKG, ROOMING PATIENTS AND SANITIZING ROOMS
- ACTIVELY RUNS REPORTS ON CASETABS TO PROACTIVELY CALL THE CURRENT MONTHS SURGICAL CASES THAT ARE IN NEED OF MEDICAL EVALUATION
- PROACTIVELY MADE A SYSTEM TO VERIFY WITH SURGEONS AND PRE ADMISSION ON WHAT TESTINGS THEY PREFER BE DONE AND WHICH PATIENTS SHOULD ALWAYS BE SEEN
Total Joints Medical Assistant
OrthoTexas
2018.08 - 2019.09
- Centricity
- Responsible for scheduling all surgeries
- Managed vendors and hospital surgical arrangements
- Coordinated surgical lineup and times with hospitals
- Educated surgical patients on pre-op instructions as well as DME
- Charted updated HPI’s in Centricity
- Trained new MA and PA on clinical protocols
- Organized surgical schedule and spreadsheet tracking monthly surgery numbers
- Oversaw Physicians clinical and surgical schedule
- Coordinated clinical schedule with call center
- Executed pre-certifications for diagnostic procedures ordered for patients
- Developed customized surgery scheduling sheet for Physicians needs
- Covered for other MA’s in various positions when needed
- Incorporated new tactics to make clinic more efficient
Lead Medical Assistant
Lumin Health
2017.10 - 2018.08
- Proficient with ECW
- Excels at patient management
- Assisted with injections and minor procedures
- Collaborated with Practice Manager on employee placements and team management
- Presented chief complaint, patient history and current medication to physician
- Mentored new hires from medical assistants to call center
- Responded to patient complaints and grievances in a timely manner
- Generated protocols sheets for orthopedic physicians
- Met with reps from product designers to pharmaceuticals for physicians
- Drafted referrals to imaging, primary care, hospitals, surgery schedulers, and varying specialties to further patient care
- Improved physician filing to better assist physician with records, dme, patient exercises and varying documentation
- Served practice manager as personal assistant, medical assistant, front desk, call center, insurance verification, workers comp and lop
- Corrected patient chart errors as well as surgery paperwork errors
- Explained pre and post operative procedures/care to patients
- Initiated workers comp forms in a timely manner to further patient care
- Managed office when practice manager was in meetings
- Opened facility when short staffed
- Mentored by practice manager who had me cross train in office
Education
NCT License - Radiology Training NCT Program
Advanced X-ray Training Institute
Frisco, TX01.2024
Bachelor of Science - Healthcare Administrative Managment
College of HealthCare Professions
Dallas, TX2020
Associate of Applied Science - Healthcare And Administrative Management
College of HealthCare Professions
Dallas, TX2018
Medical Assistant Certification -
College of HealthCare Professions
Fort Worth, TX2018
High School Diploma -
Wildwood High School
2009
Skills
- Surgery Scheduling
- EKG
- Blood Draws
- Team Meetings - daily huddles with MA's to coordinate where everyone will be for the day and who will be managing faxes
- Strategic Planning
- Activity Coordination
- Training Program Implementation
- Case Management
- Staff Guidance
- Appointment Scheduling
- Managerial Experience - assistant manager when office manager is in another office or otherwise busy
- Operations Oversight
- Office Procedures
- Clinical Education
- Staff Scheduling
- Staff Developmen
- Developing Training Programs
- Administrative Oversight
- Patient Relationship Management
- Continuous Improvement
- Team Management
- Regulatory Compliance
- Proficient in Advanced MD and Casetabs
- Medical Practice Management
- Staff Supervision
- Clinical Instruction/ Training
- Inventory Management - ordered and inventoried all clinical back office supplies for two offices
- Onboarding and Coaching - conducted interviews for medical assistants and surgery schedulers
- Supervisory Experience
- Training and Mentoring - trained new surgery schedulers and medical assistants
- Staff Training
- Healthcare Administration
Certification
CASETABS (SURGERY)
ADVANCEDMD
CENTRICITY
MOTION MD (DME)
MEDITECH
ECLINICAL WORKS (ECW)
Timeline
Clinical Manager
Orthopedic Institute of North Texas
2022.01 - Current
Pre Admit Coordinator
Baylor Medical Center of Frisco
2019.09 - 2021.12
Total Joints Medical Assistant
OrthoTexas
2018.08 - 2019.09
Lead Medical Assistant
Lumin Health
2017.10 - 2018.08
NCT License - Radiology Training NCT Program
Advanced X-ray Training Institute
Bachelor of Science - Healthcare Administrative Managment
College of HealthCare Professions
Associate of Applied Science - Healthcare And Administrative Management
College of HealthCare Professions
Medical Assistant Certification -
College of HealthCare Professions
High School Diploma -
Wildwood High School
CASETABS (SURGERY)
ADVANCEDMD
CENTRICITY
MOTION MD (DME)
MEDITECH
ECLINICAL WORKS (ECW)
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