KORENA GARCIA
Grand Prairie,TX
Summary
Dedicated Nationally Registered Certified Medical Assistant with excellent charting and nursing skills. These skills were gained with more than 10 years of experience in the medical field. A compassionate individual with adequate technical skills to attend to patients in the healthcare setting. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Urology Clinics Of North Texas
09.2021 - Current
- Managed staff schedules, assignments, and time-off requests to maintain adequate coverage while minimizing overtime expenses.
- Maximized patient satisfaction through empathetic listening, addressing concerns, and fostering strong nurse-patient relationships.
- Supervised team of 4 medical assistants and 2 patient coordinators.
- Collaborated with management to establish safety policies and procedures, regular audits, inspections, and employee training session that met OSHA regulations,
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
NRCMA-Nationally Registered Certified Medical Assistant
Urology Clinics Of North Texas
08.2011 - Current
- Assist in procedures: Vasectomies, TRUS Biopsies, Male/Female Cystoscopies, Voiding Trials, BCG Treatment, Testosterone Pellets
- Obtain information about patients' medical history, drug history, allergies, vitals and document in patients' medical record
- Coordinate surgery scheduling & educate patients on surgical procedure and medications
- Call in prescriptions; maintain procedure, patient and pharmaceutical logs
- Perform physical assessments, routine tests, specimen collection, injections, prepare sample for lab analysis and file lab reports
- Maintain/change catheters for patients, instruct on catheterization procedures
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
Patient Coordinator
Urology Clinics Of North Texas
08.2006 - 07.2011
- Ensured diagnostic procedures occurred in a timely manner
- Improved appointment efficiency, allowing our facility to see an average of 70 more patients per day between 5 physicians
- Professionally and courteously verified appointment times with patients
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Entered orders into the EMR system efficiently and without errors
- Prepared patient charts accurately and neatly for the clinic
Human Resources/Accounts Payables
Urology Clinics Of North Texas
02.2002 - 08.2006
- Data entry of vendor information, accounts payable and payroll
- Printed accounts payable and payroll to prepare for signature and distribution
- Performed account reconciliation monthly
- Maintained/created employee files for new hire/termination
- Processed open enrollment for benefits
Education
Associate of Applied Science -
Everest College
DallasAssociate of Applied Science -
El Centro College
Dallas, TXNRCMA-National Registered Certified Medical Assistant -
National Association of Healthcare Professionals
Dallas, Texas01.2011
High School Diploma -
Lake Highlands High School
Richardson, Texas01.2003
Skills
- Surgery Scheduling
- Efficient and reliable team player
- Managing prescription refills
- Team Supervision
- Clinical assessment
- NexGen EMR / EHR
Certification
- Basic Life Support Certification (BLS)
- Nationally Registered Certified Medical Assistant (NRCMA)
Timeline
Clinical Supervisor
Urology Clinics Of North Texas
09.2021 - Current
NRCMA-Nationally Registered Certified Medical Assistant
Urology Clinics Of North Texas
08.2011 - Current
Patient Coordinator
Urology Clinics Of North Texas
08.2006 - 07.2011
Human Resources/Accounts Payables
Urology Clinics Of North Texas
02.2002 - 08.2006
Associate of Applied Science -
Everest College
Associate of Applied Science -
El Centro College
NRCMA-National Registered Certified Medical Assistant -
National Association of Healthcare Professionals
High School Diploma -
Lake Highlands High School
- Basic Life Support Certification (BLS)
- Nationally Registered Certified Medical Assistant (NRCMA)
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