Shantora Grant
Pensacola,FL
Summary
Forward-thinking professional bringing more than 25 years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices.
Overview
27
27
years of professional experience
Work History
Bariatric Analyst Data Clinical
Ascension Sacred Heart Surgical Weight Loss Center
05.2017 - Current
- Gathered, organized and input information into digital database.
- Validated results and performed quality assurance to assess accuracy of data.
Medical Assistant
Sacred Heart Health System
09.1999 - 05.2017
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
Patient Representative/Medical Assistant
Gulf Breeze Internal Medicine
06.1997 - 05.1999
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
Patient Representative
Dr. Montgomery and French
04.1997 - 06.1997
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
Education
BAS in Business Management with concentration in Healthcare -
Pensacola State College
Pensacola, FL05.2024
Health Information Management -
Pensacola State College
Pensacola, FL12.2014
Medical Coder Certification -
Pensacola State College
Pensacola, FL08.2010
Registered Medical Assistant -
Medical Career Center
Pensacola, FL04.1997
High School Diploma -
Booker T. Washington Sr. High
Pensacola, FL05.1992
Skills
- Accurate Collection of History and Physical and Vitals
- Proficient in Suture and Staple Removal as well as Wound Care
- Insurance Authorizations
- Completing Prescription Requests
- Ordering and Completing Imaging Request
- Assisting in Minor Inner Office Surgical Procedures
- Preparing and assembling patient charts
- Triaging and distributing inbound patient calls
- Controlling and monitoring Clinic Flow
- Proficient in computer system functions
- Surgery Scheduling
- Completing Referrals Using Order Facilitator
- Knowledgeable in the use of Cerner, One Chart, Athena,Allscripts, McKesson, E-file, MD Network and Order Facilitator
- MBSAQIP certified
- Analytical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop patient data tracking spreadsheets.
Timeline
Bariatric Analyst Data Clinical
Ascension Sacred Heart Surgical Weight Loss Center
05.2017 - Current
Medical Assistant
Sacred Heart Health System
09.1999 - 05.2017
Patient Representative/Medical Assistant
Gulf Breeze Internal Medicine
06.1997 - 05.1999
Patient Representative
Dr. Montgomery and French
04.1997 - 06.1997
BAS in Business Management with concentration in Healthcare -
Pensacola State College
Health Information Management -
Pensacola State College
Medical Coder Certification -
Pensacola State College
Registered Medical Assistant -
Medical Career Center
High School Diploma -
Booker T. Washington Sr. High
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