Andi Warren
Norwell,MA
Summary
Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Billiing Specialist
All Points ABA
Hingham, MA
04.2021 - Current
- Ensured coordination of Applied Behavior Analysis claims that met medical documentation standards, leading to successful insurance claim submissions for ABA.
- Created and distributed monthly client authorization reports to executive management team
- Researched CPT and HCPCS coding discrepancies to ensure compliance and accuracy in reimbursement.
- Maximized organization revenue and efficiency through QA of client appointments and claim submission
- Demonstrated strong communication skills while working cross-functionally to resolve claim challenges
- Verified client eligibility and benefits with precision
- Contact insurance company to review, appeal or review status of client authorizations
Registered Behavior Technician
All Points ABA
Hingham, MA
09.2022 - 06.2024
- Support individuals with autism by conducting 1:1 applied behavior analysis therapy sessions with clients in clinic setting
- Execute and implement the prescribed skill acquisition and behavior modification plans with client including discrete trial training and additional ABA teaching methods
- Observe client behavior, collect data, measure client’s independent success, calculate percentages and document results on a daily basis
- Proactively communicate and collaborate effectively with fellow RBTs, BCBAs, caregivers and parents to support client needs
Certified Personal Trainer and Health Coach
Emilson YMCA
Hanover , MA
09.2019 - 06.2022
- Monitored, motivated, and instructed participants during workouts that included aerobic and anaerobic exercises, emphasizing the importance of member health and wellness.
- Tailored safe workout programs for clients with varying fitness levels and medical requirements (e.g. obesity, hypertension, cardiac issues), providing enthusiastic guidance throughout the sessions.
- Created customized fitness programs for clients to maintain high interest level utilizing a diverse range of equipment such as free weights, Bosu, resistance bands, and functional trainer
Communications Developer
Dunnhumby
Boston, MA
03.2014 - 10.2017
- Reviewed consumer new product submissions from leading social media platforms including Instagram, Pinterest, Facebook, Twitter, and blog posts for clients including Proctor & Gamble, J&J, Estee Lauder and Unilever
- Ensured compliance of consumer reviews with Federal Trade Commission media guidelines
- Instructed agents working within pharmaceuticals, retail, and CPG sectors on how to submit information that adheres to required QA standards.
Advanced Business Analyst
IBM
Quincy, MA
10.2005 - 06.2012
- Collaborated with coders, clients, and management to meet needs in a timely manner while consistently exceeding client expectations.
- Successfully implemented improvements and upgrades to the NASCO platform for BlueCross BlueShield's Healthcare IT system.
- Contributed to research initiatives enabling the development of project scope, establishment of system requirements, and successful implementation of changes for Customer Service Requests.
- Utilized research skills to interpret and analyze system documentation, resulting in improved information organization.
- Collaborated with end clients to identify and analyze key requirements for system enhancements
- Developed and presented training programs on new system upgrades and functionality
Business Analyst
IBM
Chicago, IL
10.2002 - 10.2005
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Business Analyst
IBM
Quincy, MA
06.1999 - 10.2002
- Identified, captured and reported operational metrics and data on a weekly, monthly, and annual basis to assess system utilization and evaluate the impact of system improvements.
- Collaborated with Business Effectiveness team to promote and recommend process improvement activities.
- Created detailed process flows and user stories to document system requirements and design solutions.
Education
Bachelor of Science - Business - Health Systems Managment
University of Connecticut
Storrs, CT05-1997
Skills
- Functional specifications
- End-user support
- Requirements Gathering
- User Acceptance Testing
- Technical Documentation
- Team Collaboration
- Teamwork and Collaboration
- Effective Communication
Affiliations
- Norwell High School Track Coach, March 2022 - June 2024
Certification
- Registered Behavior Technician #867505
- Dr. Sears Certified Health Coach
- ACSM Personal Trainer #148496
Timeline
Registered Behavior Technician
All Points ABA
09.2022 - 06.2024
Billiing Specialist
All Points ABA
04.2021 - Current
Certified Personal Trainer and Health Coach
Emilson YMCA
09.2019 - 06.2022
Communications Developer
Dunnhumby
03.2014 - 10.2017
Advanced Business Analyst
IBM
10.2005 - 06.2012
Business Analyst
IBM
10.2002 - 10.2005
Business Analyst
IBM
06.1999 - 10.2002
Bachelor of Science - Business - Health Systems Managment
University of Connecticut