Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Andrea Dickerson

Family Caregiver
Littleton,CO

Summary

Dedicated and compassionate Family Caregiver with over 30 years of hands-on experience providing exceptional care to terminally ill family members, elderly relatives, and children. My extensive background includes nurturing my mother till she passes away from Congestive Heart Failure, grandmother, and raising two sons. With over 26 years in the Food Retail and Customer Service Industry, I bring a unique blend of empathy and customer-focused skills to the Caregiving role.

Driven by a profound passion for helping others. I am exceptionally detail-oriented with strong observational skills and effective time management. My communication skills, both verbal and nonverbal, are finely tuned, fostering positive interpersonal connections. I excel in active listening, patience, and a commitment to respect for privacy and dignity, ensuring a high level of care tailored to individual needs

.

As a critical thinker and creative problem solver, I am skilled in conflict resolution and adept at overcoming challenges. Balancing a demanding full-time career as an overnight stocker with single motherhood, I successfully nurtured and raised my son, demonstrating resilience and dedication. I exceeded minimum standards by stocking 85 cases an hour.

Beyond my professional expertise, my background in enlightenment, spirituality, and energy healing contributes to a holistic and balanced approach. With seven years of expertise in mental health, specializing in trauma and mental health recovery, I bring a unique perspective to caregiving.

Outgoing, friendly, positive, and charismatic, I balance these qualities with kindness, warmth, attentiveness, compassion, and nurturing traits. As an empath, I connect with people on a deeper level, establishing strong and trusting bonds quickly. Ready to bring my wealth of experience and caring nature to provide exceptional care for those in need.

Overview

34
34
years of professional experience

Work History

Family Caregiver

Ron & Grace Feyad
10.2020 - 11.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Built strong relationships with clients to deliver emotional support and companionship
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
  • Provided safe mobility support to help patients move around personal and public spaces
  • Recognized and reported abnormalities or changes in patients' health status to case manager
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
  • Provided compassionate and patient-focused care to cultivate well-being
  • Monitored clients' overall health and well-being and noted significant changes
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery
  • Guided patients to restroom to support bladder and bowel relief requirements
  • Assisted patients with self-administered medications

Seasonal Driver Helper

UPS- United Parcel Services, Inc.
12.2012 - 12.2012
  • Displayed very good communication and customer service skills.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Lifted and carried packages weighing up to 40 pounds.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Reported package damage or delivery issues to driver for swift resolution.
  • Verified and documented package deliveries for proof of accuracy and deadline adherence.
  • Managed detailed records of packages and deliveries according to established protocols.
  • Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
  • Verified documentation and condition of freight to assure quality standards were achieved.

SPUR - ( Special Project Union Rep/Member Organize

United Food And Commercial Workers Local 7
09.2012 - 11.2012
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Committed to worker rights and social justice
  • Comfortable interacting with a diverse population

Overnight Grocery Stocker

King Soopers
09.1987 - 09.2012
  • Maintained effective team member communication.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Answered customer questions and provided detailed product information.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Assisted in development of trainees, providing instruction, and support to optimize readiness.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Greeted customers and directed to requested products.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Stocked shelves to match planogram images and instructions.
  • Managed timely and effective replacement of damaged or missing products.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Supervised and trained new staff in performing census.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Developed plan-o-grams and layouts that maximized sales.

Education

High School Diploma -

Chatfield Senior High School
Littleton, CO
05.1988

Skills

  • Empathetic and Compassionate
  • Attention to Detail
  • Building Trust and Rapport
  • Multitasking Abilities
  • Active Listening
  • Excellent Communication
  • Critical Thinking
  • Flexible and Adaptable
  • Interpersonal Communication
  • Problem -Solving

Timeline

Family Caregiver

Ron & Grace Feyad
10.2020 - 11.2021

Seasonal Driver Helper

UPS- United Parcel Services, Inc.
12.2012 - 12.2012

SPUR - ( Special Project Union Rep/Member Organize

United Food And Commercial Workers Local 7
09.2012 - 11.2012

Overnight Grocery Stocker

King Soopers
09.1987 - 09.2012

High School Diploma -

Chatfield Senior High School
Andrea DickersonFamily Caregiver