Charles Washington
Denison,TX
Summary
Hardworking professional well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines. Determined Construction Worker brings solid experience filling various roles on projects. Detail-oriented approach to meeting team and project needs on time. Knack for basic carpentry, roofing and materials management. Experienced professional offers several years of combining physical stamina and organizational skills to keep projects running smoothly. Natural leader oversees planned work environments and meet safety. Superior problem-solving and multi-tasking skills. Detail-oriented approach to handling complicated scheduling and time management considerations. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Construction Worker
full pynt LLC Ron Fugget construction Grace point
Denison, TX
01.2015 - Current
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Erected steel framework for buildings using welding equipment.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Installed formwork for concrete structures according to specifications.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Maintained accurate records documenting project progress throughout duration of each job.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Monitored progress of construction activities making sure deadlines were met.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Lifted heavy objects into place with cranes or hoists.
- Transported materials from one site location to another using trucks or trailers.
- Measured distances accurately using tape measures or laser measuring devices.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Cleaned or prepared construction sites to eliminate hazards.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Assisted with diverse construction challenges to help team and customer.
- Tended pumps, compressors or generators to provide power or heat or move materials.
- Loaded or unloaded building materials to distribute machinery or tools.
- Demonstrated best safety practices working at heights and lifting various objects.
- Controlled traffic passing near, in or around work zones.
- Inspected sites before and after construction projects.
Game Day Ambassador
puttshack
Addison, TX
06.2023 - 03.2024
- Conducted pre-game tours of the stadium for VIP guests.
- Ensured that all equipment used on site was stored away safely after each game day event concluded.
- Assisted in setting up and dismantling of game day activities.
- Assisted in resolving any disputes between customers or staff members in a professional manner.
- Participated in post-event debriefing sessions with management team members.
- Distributed promotional materials such as flyers, posters, banners around the venue before and during the game day events.
- Ensured compliance with health and safety regulations at all times.
- Checked tickets at entry gates to verify authenticity.
- Monitored crowd behaviour to ensure a safe environment for all attendees.
- Maintained records of attendance figures for each activity or event held on game day.
- Responded promptly to customer complaints or feedback received during game days.
- Organized giveaways, raffles, and other promotional activities during the game day events.
- Answered questions from customers regarding rules and regulations of the event.
- Collaborated with security personnel to identify potential threats or hazards prior to games commencing.
- Provided directions to guests, ensuring they had an enjoyable experience at the event.
- Coordinated with other staff members to ensure that everything ran smoothly throughout the day.
- Provided assistance to disabled spectators by helping them find suitable seating arrangements or providing them access to wheelchair ramps if necessary.
- Greeted guests upon arrival and provided directions when needed.
- Managed queues for food vendors, merchandise stands, and ticket booths to ensure efficient customer service was maintained.
- Greeted guests and provided them with information about the event.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Monitored patrons and equipment during rides to prevent accidents.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Checked seatbelts of riders to maximize safety and manage risk.
- Provided physical assistance to visitors getting onto and off of rides.
- Pulled down safety bars and secured riders according to specified attraction details.
- Booted unruly and potentially endangering patrons from rides and amusement park.
- Delivered crucial safety information to patrons and checked machinery before starting rides.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
Sales Associate
Power Home Remodeling
Irving, TX
01.2022 - 01.2023
- Tracked sales performance metrics to identify trends in market place.
- Developed promotional strategies to increase sales volume.
- Conducted market research to identify new opportunities and develop target customer profiles.
- Provided technical support to existing customers regarding product usage and installation.
- Negotiated contracts with customers to close deals in a timely manner.
- Maintained knowledge of current product offerings and pricing structures.
- Managed accounts by providing solutions that best fit the customer's needs.
- Generated leads through cold calling, networking events, referrals.
- Responded promptly to customer inquiries via phone or email.
- Monitored industry trends and kept abreast of new developments in the marketplace.
- Resolved customer complaints promptly and professionally.
- Provided training sessions for new staff members on sales processes and procedures.
- Attended industry trade shows to promote company products and services.
- Created customized presentations for prospective clients based on their needs.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Developed promotional materials such as brochures or flyers for marketing purposes.
- Developed and implemented sales strategies to achieve revenue goals.
IT Technician/Logistics Associate
Gts Technologies
Dallas, TX
01.2021 - 01.2023
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Assisted with the deployment of new applications and updates to existing applications.
- Tracked service requests through a ticketing system such as Remedy or Service Now.
- Configured routers, switches and wireless access points for LANs and WANs.
- Coordinated with vendors for repair services when needed.
- Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
- Set up user profiles on local machines according to established standards.
- Implemented security measures such as firewall configuration and virus protection software installation and updates.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Performed system backups and restores as required.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Performed daily backups using Symantec Backup Exec and other backup solutions.
- Provided recommendations on hardware purchases based on customer requirements.
- Responded quickly to emergency situations involving outages or data loss scenarios.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Resolved hardware issues including replacing parts as necessary.
- Monitored system performance and implemented preventive maintenance procedures.
- Deployed operating systems.
- Provided technical support to users via telephone or remote access.
- Provided training sessions for end users on how to use various software programs.
- Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
- Developed scripts for automating administrative tasks such as user account creation and deletion and password resets.
- Loaded pallets onto trailers for shipment.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Collaborated with team members on various tasks related to storage and transport operations.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Kept record of daily activities such as number of items moved or handled throughout the day.
Packing, Shipping, and Receiving Assembler/General Warehouse Worker
DHL Supply Chain
Dallas, TX
06.2022 - 11.2022
- Identify problems that may affect product quality and take corrective action when required.
- Provide feedback on design changes that could improve efficiency of the production line.
- Collaborate with team members to optimize workflow processes within the department.
- Test assembled products for accuracy and functionality prior to final packaging.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Maintain accurate inventory records of all materials used in the manufacturing process.
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Monitor stock levels of raw materials needed for upcoming production runs.
- Perform minor repairs on defective parts or products during the assembly process.
- Record production data such as number of units produced, rejected items.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Assist in training new employees on proper safety procedures while operating machinery.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Cleaned and lubricated parts, equipment, and machinery.
- Checked expiration dates on perishable items prior to packing them for shipment.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Labeled packages accurately with destination addresses for shipping purposes.
- Verified accuracy of picked items by comparing them against pick list.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Processed returned items according to company policies and procedures.
- Reported any damaged products to supervisor immediately upon discovery.
- Stocked shelves with incoming merchandise as needed.
- Loaded pallets onto trailers for shipment.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Collaborated with team members on various tasks related to storage and transport operations.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
Automotive Assistant
AutoZone
Rockwall, TX
02.2022 - 06.2022
- Assisted automotive technicians with repair and maintenance of vehicles by retrieving tools and parts.
- Monitored inventory levels of supplies needed for automotive services such as oil filters, brake pads.
- Communicated with customers to discuss service needs, schedule appointments, answer questions and provide advice on vehicle care.
- Tested components using specialized testing equipment such as multimeters or oscilloscopes.
- Performed minor mechanical repairs such as replacing hoses or belts when necessary.
- Ensured that all tools were properly stored after each shift.
- Utilized diagnostic equipment to identify problems with engines or other systems.
- Inspected completed repairs to ensure that they met quality standards before returning them to customers.
- Participated in ongoing training sessions to stay informed about new technologies used in the automotive industry.
- Provided customer service support in the form of answering phone calls, scheduling appointments and taking payments.
- Maintained an organized work area for efficient use of time and resources.
Detail Assistant
Final Details
Pottsboro, TX
05.2020 - 01.2021
- Emptied wastebaskets and replaced liners.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Scrubbed walls to remove scuff marks or stains.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Polished furniture to remove dust and dirt buildup.
- Cleaned glass doors, mirrors and windows inside the building using suitable cleaning products.
- Ensured all hallways were free of clutter prior to vacuuming or mopping.
- Sanitized restrooms and refilled supplies such as soap and paper towels.
- Scrubbed bathroom fixtures with disinfectants to ensure proper sanitation.
Online Grocery Associate
Walmart
Denison, TX
03.2018 - 05.2019
- Managed inventory levels to ensure availability of products for customers.
- Developed strategies to improve customer satisfaction ratings with online grocery services.
- Provided training and support for new employees joining the company's online grocery team.
- Troubleshot any problems or errors that occurred during checkout.
- Provided customer support for technical issues related to the online ordering process.
- Monitored stock levels of inventory and placed replenishment orders when necessary.
- Maintained accurate records of all orders placed through the website.
- Responded promptly to inquiries from customers regarding their online grocery orders.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Researched products and pricing to ensure accuracy of orders.
- Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
- Processed payments for orders using various payment methods.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Cultivated close relationships with customers, built loyal clientele, and went extra mile in deliveries.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Car Hopper/Grill Cook
Sonic
Denison, TX
10.2017 - 01.2018
- Complied with sanitation regulations regarding safe handling of food products.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Kept work areas clean and organized throughout shift.
- Provided friendly reminders about promotional offers or upcoming events.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
- Made sure that all orders were filled in an accurate and timely manner.
- Trained new employees on grill operations and safety protocols.
- Grilled vegetables such as onions, peppers and mushrooms for burgers and sandwiches.
- Communicated effectively with customers regarding orders and special requests.
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
Busser/Dishwasher
Cheddar's Scratch Kitchen
Sherman, TX
03.2017 - 08.2017
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Bussed and reset tables in an orderly fashion.
- Replenished napkins, condiments, silverware and glassware as needed.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Delivered food orders to tables in a timely manner according to company standards.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Provided quick and efficient clearing of tables between courses.
- Maintained a friendly attitude towards customers at all times.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Sanitized surfaces after each use following standard sanitation practices.
Education
High School Diploma -
Denison High School
Denison, TX05-2020
Skills
- Heavy Equipment Operation
- Power Tool Operation
- Scaffold building
- Traffic routing
- Team-oriented and dependable
- Equipment Maintenance
- Resource Management
- OSHA
- Safety and compliance
- Installation coordination
- Site preparation
- Materials Loading
- Team Collaboration
- Carpentry
- Flooring Installation
- Blueprint Interpretation
- Cabinet installation
- Truck loading
- Traffic direction
- Framing
- Construction
- Worksite safety
- Demolition
- Window Installation
- Blueprint Reading
- Hardware Installation
- Application installations
- Debugging
- Inventory Control Systems
- Disaster Recovery
- User Training
- Software updating
- Technical Support
- Remote Support
- Incident Management
- Application support
- System Administration
- Mobile Device Management
- Troubleshooting and diagnostics
- Virtualization Technologies
- Software configuration
- Data Recovery
- Stock replenishment
- Transportation Management
- Pallet Jack Operation
- Logistics Analysis
- Materials Handling
- Shipping coordination
- Route Optimization
- Distribution Management
- Warehouse Operations
- Hazardous Materials Handling
- Load Planning
- Documentation Management
- Freight Forwarding
- Warehousing Processes
- Driver Scheduling
- Inventory Control
- Purchase Orders
- OSHA Compliance
- Shipment Tracking
- Expense Management
- Supply Chain Operations
- Problem-Solving
- Production Scheduling
- Stock allocation
- Warehouse picking
- Shipment Processing
- Forklift Operation
- Material Handling
- First Aid Certified
- Safe Food Handling
- Customer Service
- Food Storage
- Grilling
- Food assembly
- Strong Work Ethic
- Covid-19 Safety Protocols
- Food allergy awareness
- Knife use
- Cross-Functional Teamwork
- Food and beverage pairing
- Cash Register Operation
- Working with Diverse People
- Complex Problem-Solving
- Food safety knowledge
- Working Quickly
- Quick Learner
- Quality Control
- Food Preparation
Timeline
Game Day Ambassador
puttshack
06.2023 - 03.2024
Packing, Shipping, and Receiving Assembler/General Warehouse Worker
DHL Supply Chain
06.2022 - 11.2022
Automotive Assistant
AutoZone
02.2022 - 06.2022
Sales Associate
Power Home Remodeling
01.2022 - 01.2023
IT Technician/Logistics Associate
Gts Technologies
01.2021 - 01.2023
Detail Assistant
Final Details
05.2020 - 01.2021
Online Grocery Associate
Walmart
03.2018 - 05.2019
Car Hopper/Grill Cook
Sonic
10.2017 - 01.2018
Busser/Dishwasher
Cheddar's Scratch Kitchen
03.2017 - 08.2017
Construction Worker
full pynt LLC Ron Fugget construction Grace point
01.2015 - Current
High School Diploma -
Denison High School
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