Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stefanie Chaffin

Telephone,TX

Summary

Looking for a career to use my experience knowledge. Learn new talents and advance in departments for a long term career. Energetic and eager learner. Enjoy learning new things.

Overview

18
18
years of professional experience

Work History

Office Administrator-Office Manager

Ron Foster Construction, LLC - BEM, LLC - Lone Star Millwright, LLC
Telephone, TX
08.2017 - Current
  • Manager of 60 employees
  • Maintain current HR records
  • Processed weekly payroll for 60 employees
  • Accounts Payable & Receivable for a multimillion-dollar business
  • Process weekly payroll reports for each company and schedule EFTPS payment
  • Process monthly and quarterly Texas Mutual work comp reports
  • Review and revise all insurance needs for both personal and all 3 companies.
  • Order industrial rental equipment that are needed for job sites
  • Call off Rental Equipment - watch rental dashboard to make sure it stays accurate
  • Handle company's general liability and workers comp audits
  • Communicate back and forth with CPA and CPA assistant.
  • Schedule and attend conference calls (zoom, microsoft team or via telephone)
  • Maintain the job calendar - scheduling new job, rescheduling jobs, postponing jobs, fitting in emergency jobs that needed ASAP assistance
  • Assisted work crews with housing and lodging all over the U.S
  • For schedule jobs
  • Communicated with employees on what the job was they would be working and what rules they needed to follow and special tools
  • Communicated with the Engineers getting them in contact with our lead man
  • Set up contracts with the particular bakeries that required contracts
  • Set up contracts with outside contract labor when we need assistance with particular areas our men were not experienced in
  • Scheduled and Called off Rental Equipment when projects were starting and completed
  • Maintain proper records for ISNetwork & GEP Network
  • On Call 24/7

Customer Service Rep

Farmers Insurance
Durant, OK
04.2010 - 07.2013
  • Solicited for New Business
  • Assisted Clients with their Insurance Policy coverages
  • Assisted Clients with changing their policy needs, or adding additional coverage
  • Posted daily client payments and daily deposits

Customer Service Representative

Insurance Services of Texas
, TX
10.2004 - 05.2010
  • 5 lines phone)
  • Processed Card Dealer Bonds, approximately 45 daily, same day turn around policy
  • Assisted Clients with their coverage needs
  • Processed Garage Liability
  • Processed Motorcycle Insurance
  • Processed Monthly Soliciting Mail, 5000 letter +
  • Maintained and kept daily office clerk duties

Claims Examiner

Trailblazer Health Enterprises, LLC, Blue Cross Blue Shield
Bonham, Denison, TX
11.1999 - 08.2004
  • Followed vast rules and federal regulations required to perform job
  • Processed Medicare Claims
  • Met Daily Goals that were set for me, and exceeded the goals
  • Top Producer on team
  • Supervisor's called for my helped with other departments that had Claim Bathes with essential deadlines that were near due.

Education

Associate of Science degree -

High School Diploma - Associate of Science

Sam Rayburn ISD, Grayson County College
05.1999

Skills

  • Excellent Customer Service Skills, Customer Support &Customer Focus
  • Office support (phones, faxing, filing)
  • Office management experience
  • Microsoft Office expert
  • Quick book desktop
  • Office supplies inventory management
  • Office procedures understanding
  • Business office administration
  • Multi Task
  • 10 key
  • 50 wpm
  • Problem Solving

Timeline

Office Administrator-Office Manager

Ron Foster Construction, LLC - BEM, LLC - Lone Star Millwright, LLC
08.2017 - Current

Customer Service Rep

Farmers Insurance
04.2010 - 07.2013

Customer Service Representative

Insurance Services of Texas
10.2004 - 05.2010

Claims Examiner

Trailblazer Health Enterprises, LLC, Blue Cross Blue Shield
11.1999 - 08.2004

Associate of Science degree -

High School Diploma - Associate of Science

Sam Rayburn ISD, Grayson County College
Stefanie Chaffin