Andie Dwerlkotte
Carmichael,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2027
2027
years of professional experience
Work History
Pet Sitter
Rover.com
Carmichael, CA
01.2018 - Current
- Provided attentive care for pets, ensuring their safety and comfort.
- Followed specific feeding and exercise routines as instructed by pet owners.
- Maintained a clean environment for pets, including grooming and waste management.
- Communicated effectively with pet owners regarding updates and concerns.
- Administered medication to pets as needed under owner guidance.
- Established trust with animals, promoting positive behavior during visits.
- Managed schedules to accommodate multiple clients and their pet needs efficiently.
- Handled emergency situations calmly, prioritizing pet welfare above all else.
- Cleaned up pet messes and provided fresh food and water to all assigned pets.
- Communicated with clients regularly regarding their pet's care needs and progress.
- Met with owners to gather pet care information and discuss pet sitting duties.
- Fed animals twice daily and refilled water dish.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Provided companionship to animals by playing with them or providing belly rubs.
- Provided emotional support when pets were feeling anxious due to separation from owners.
- Walked dogs on a regular basis, ensuring they were kept safe and healthy.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Delivered mail, newspapers, packages from the front porch to inside the home while caring for the pet.
- Offered animals exercise opportunities through walks and play activities.
- Enforced house rules consistently so that pets understood expectations for acceptable behaviors.
- Prepared food to meet needs of animals under care with appropriate meals.
- Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
- Followed safety protocols for handling animals in accordance with company policies and local regulations.
- Discussed behavioral issues with clients in order to develop strategies for resolving them effectively.
- Checked fences daily for holes or damage that could allow an animal escape.
- Administered oral medications as prescribed by the veterinarian or client instructions.
- Trained pets on basic commands and good behavior, reinforcing positive actions.
- Developed strong bonds with pets, gaining their trust and ensuring a positive care experience.
- Provided daily care for pets, including feeding, watering, and administering medication as per owner instructions.
- Utilized pet care apps and software to update owners with photos and reports on their pets' well-being.
- Implemented pet owners' specific care routines, ensuring consistency in pets' schedules.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Assessed animals for injury and illness.
Cashier(Seasonal)
Dollar Tree
Roseville, California
11.2013 - 12.2013
- Processed customer transactions accurately and efficiently at the register.
- Assisted customers in locating products throughout store to enhance shopping experience.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and gift card payments with precision and attention to detail.
- Provided friendly service by addressing inquiries and promptly resolving issues.
- Stocked shelves and replenished merchandise to ensure product availability.
- Collaborated with team members to improve store operations and customer satisfaction.
- Accepted payments, issued receipts, and provided change while ensuring accuracy.
Cookie Seller
Cookie Connection
Roseville, California
09.2012 - 06.2013
- Engaged customers through friendly conversation to enhance their shopping experience.
- Assisted customers with product selection and provided recommendations.
- Handled cash transactions accurately and managed the point-of-sale system.
- Collaborated with team members to ensure efficient service during peak hours.
- Promoted seasonal cookie specials through attractive displays and signage.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Stocked shelves with fresh cookies and monitored inventory levels regularly.
- Maintained an organized workspace and monitored stock levels to ensure adequate supply of cookies.
- Listened to guests to understand needs and help each person select optimal products and services.
Pizza Maker
Big Daddy's Pizza
Rocklin
- Prepared pizza dough using fresh ingredients and specific recipes.
- Topped pizzas with sauce, cheese, and various toppings according to customer orders.
- Operated pizza ovens to ensure proper cooking temperatures and times.
- Maintained cleanliness of workstations and kitchen equipment throughout shifts.
- Assisted in inventory management by tracking ingredients and supplies needed.
- Collaborated with team members to ensure timely order preparation and delivery.
- Followed food safety guidelines to maintain high standards of hygiene and quality.
- Engaged with customers to confirm orders and address any special requests or concerns.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Cleaned and sanitized kitchen surfaces and equipment.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Kept stations stocked and ready for use to maximize productivity.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Stocked shelves with necessary ingredients for making pizzas.
- Monitored quality of all products served to customers.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Measured ingredients accurately using measuring cups or scales.
- Followed established recipes when creating specialty pizzas requested by customers.
- Organized storage areas for unused ingredients or supplies.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Shared information with customers about pizza preparation methods, ingredients and menu items.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Cooked menu items based on customer orders.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Followed specific methods for food preparation and proper portioning.
- Packaged and bagged cooked food and prepared items.
- Kept items warm until sold using heat lamps.
- Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
Education
Whitney High School
Rocklin, CASome College (No Degree) - General Studies
Sierra College
Rocklin, CASkills
- Point-of-sale operation
- Cash handling
- Transaction processing
- Sales transactions
- Credit and cash transactions
- Credit card processing
- Receipt handling
- Order taking
- Effective communication
- Inventory restocking
- Cleanliness maintenance
- POS system operations
- POS systems
- Identification checks
- Customer service
- Effective communication
- Active listening
- Problem resolution
- Conflict resolution
- Complex Problem-solving
- Attention to detail
- Time management
- Dependability and reliability
- Professionalism and courtesy
- Empathy and patience
- Complaint resolution
- Work ethic and integrity
- Credit card processing
- Credit and cash transactions
Timeline
Pet Sitter
Rover.com
01.2018 - Current
Cashier(Seasonal)
Dollar Tree
11.2013 - 12.2013
Cookie Seller
Cookie Connection
09.2012 - 06.2013
Pizza Maker
Big Daddy's Pizza
Whitney High School
Some College (No Degree) - General Studies
Sierra College