Andjela Ljubicic
Alpharetta,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Is able to adapt and thrive n different situations based on degree and work experience. Is able to draw from a broad range of ideas and studies in order to come up with the best end result.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
Haynes Bridge Animal Hospital
Alpharetta, GA
02.2021 - Current
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Prepared and labeled medications and instructed client on administration.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
- Dispensed prescription medications upon request from veterinarians.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Obtained relevant health history and information from clients to maintain medical charts.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Delivered excellent service to pet owners to drive repeat business.
Sales Advisor
National Vision Inc.
Snellville
02.2019 - 01.2021
- Booking appointment for patient exams
- Applying insurance benefits
- Bench alignments, and other repairs to glasses
- Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases
- Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote merchandise
- Maintained records related to sales, returns, and inventory availability
- Assisted with proper fitting of glasses within the specifics of Prescriptions
- Educated customers on promotions to enhance sales
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided customers with information on products and services available.
- Answered requests and concerns with friendly and knowledgeable service.
- Resolved customer complaints in a timely manner.
- Identified customer needs and tailored solutions accordingly.
- Improved overall customer purchasing experiences to promote steady revenue.
- Fostered relationships with customers to expand customer base and retain business.
Education
Bachelor of Arts - Interdisciplinary Studies
Georgia State University
Atlanta, GA05-2024
Skills
- Excellent time management
- Proficient in Microsoft Word, Excel, and PowerPoint
- Proficient in SDS
- Sales Expertise
- Merchandising knowledge
- Multi-tasking strength
- Problem-solving skills
- Client service
- Sale knowledge
- Exceptional Customer service
- Excellent people skills
- Professional demeanor
- Adapt to diverse groups
- Pre-Anesthetic Preparation
- Surgical Assistance
- Money handling abilities
- Training development aptitude
- Creative problem solving
- Complaint resolution
- Multitasking ability
- Team-minded
- Works Well Under Pressure
- Works well independently
- Well-organized
- Well-being understanding
Languages
- Bosnian
- Serbian
Affiliations
- Reading
- Research
- Problem- solving
- Adaptability
- Broad range of knowledge
Languages
Serbian
Professional
bosnian
Professional
References
References available upon request.
Timeline
Veterinary Technician
Haynes Bridge Animal Hospital
02.2021 - Current
Sales Advisor
National Vision Inc.
02.2019 - 01.2021
Bachelor of Arts - Interdisciplinary Studies
Georgia State University
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