Andjela Nestorovic

Experience working in the luxury dining environment of Tulia Italian Steak House, a renowned Italian steakhouse on 5th Avenue known for its sophisticated atmosphere, exceptional hospitality, and premium culinary experience. Worked in a fast-paced, high-volume setting serving more than 600 guests daily during peak season, with extensive knowledge of American Prime and global Wagyu beef, house-made Italian pastas, fine dining service standards, and both Old World and New World wines through regular wine trainings and tastings led by management and highly ranked sommeliers. The restaurant combines elegance, luxury, and comfort through its intimate interior, vibrant bar atmosphere, and one of the most beautiful outdoor patios on 5th Avenue, providing guests with a refined lunch and dinner experience rooted in Italian-style hospitality and service.

• Provided top-quality service during formal banquets, conferences, and private events in a hotel setting. Responsible for table setup, food and beverage service, and maintaining a professional atmosphere throughout events. Collaborated with catering companies and other staff members to ensure smooth event execution.

• Delivered food orders quickly and accurately from kitchen to guests in a fast-paced, high-volume restaurant environment.
• Ensured correct presentation, order accuracy, and proper table delivery according to service standards.
• Communicated effectively with kitchen staff and servers to coordinate timing and smooth workflow during busy shifts.

• Maintained strong knowledge of menu items to ensure accurate delivery and answer basic guest questions when needed.
• Supported team efficiency during peak hours and contributed to a positive guest experience.
• Helped maintain cleanliness, organization, and proper food handling standards throughout service.
• Prioritized multiple orders at once while maintaining attention to detail and order accuracy.
• Managed table assignments and coordinated with kitchen staff for timely service.

• Provide exceptional customer service, ensuring a positive dining experience for all guests.
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
• Coordinated logistics for restaurant buy-outs, optimizing space for events.

• Maintain cleanliness and organization of dining area and service stations.
• Adhere to food safety standards and regulations.
• Assist in training new staff on service protocols and menu knowledge.