Andoni Mendoza Torres
Posen,IL
Summary
Proven track record in enhancing customer service at Olympia Fields Country Club and La Michoacana Azteca, leveraging Spanish fluency and a positive attitude to manage high-volume periods efficiently. Demonstrated teamwork and attention to detail, significantly improving dining experience and operational flow. Certified in safe food handling, committed to maintaining high standards of cleanliness and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Assistant
Olympia Fields Country Club
05.2023 - 07.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Utilized multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Ice Cream Server
La Michoacana Azteca
02.2022 - 07.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
High School Diploma -
Bremen High School
05.2024
Skills
- Spanish Fluency
- Teamwork and Collaboration
- Attention to Detail
- Willing to Learn
- Positive and Friendly Attitude
- Customer Service
- Safe Food Handling
Certification
- Illinois Food Handling
- Allergen Awareness
Repairing Broken Smart Devices
I enjoy repairing broken devices in my free time, especially if it's to help out a friend who wants to save some money on getting their device repaired.
Languages
Spanish
Native or Bilingual
Timeline
Server Assistant
Olympia Fields Country Club
05.2023 - 07.2024
Ice Cream Server
La Michoacana Azteca
02.2022 - 07.2022
High School Diploma -
Bremen High School
- Illinois Food Handling
- Allergen Awareness
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