Abraham Caraballo
Honolulu,HI
Summary
Enthusiastic bilingual client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
23
23
years of professional experience
Work History
Server Assistant
The Cheesecake Factory
Honolulu, HI
07.2008 - Current
- Resolved customer complaints swiftly and professionally when needed.
- Collaborated with team members to achieve daily goals within specified time frame.
- Delivered exceptional customer service through friendly interactions with guests.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Assisted in training new server assistants on job responsibilities and procedures.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Demonstrated ability to multi-task by performing additional duties as assigned.
Manager
Restaurante Las Fumarolas
, Colima
04.2005 - 06.2008
- Ensured customer satisfaction with dining experience.
- Manage inventory and ordering food, equipment, and supplies.
- Trained employees on cash handling and providing customer service, opening task, and closing side work.
- Managed all administrative and human resource functions.
School Administrator
Pece 2000
, Colima
04.2001 - 06.2002
- Conducted training sessions, teaching principles, techniques, and procedures to staff.
- Educated recruiters on how to promote services to schools, companies, and other potential clients.
- Supervised and monitored use of tools and equipment.
- Completed financial, equipment management, and enrollment reports.
- Provided campus tour and necessary information to new students and families.
Education
BBA - Business Administration
Universidad De Colima
Colima06-2001
Skills
- Upselling abilities
- Guest satisfaction
- Customer Service
- Simultaneous translations skills
- Relationship Building
- Spanish Fluency
- Microsoft Office
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
References
References available upon request.
Timeline
Server Assistant
The Cheesecake Factory
07.2008 - Current
Manager
Restaurante Las Fumarolas
04.2005 - 06.2008
School Administrator
Pece 2000
04.2001 - 06.2002
BBA - Business Administration
Universidad De Colima