Lauren Kay Butler
Las Vegas
Summary
To pursue employment in the Las Vegas Hospitality Industry. Friendly cocktail waitress offering several years of superior performance in related roles. Strong knowledge of service industry best practices and bar operations. Energetic and industrious with demonstrated success in building patron rapport to cultivate loyalty and drive sales.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bottle Server
Insomniac Nova Nightclub & Bloom Nightclub
02.2022 - 10.2024
- Company Overview: San Diego Premier Nightlife Destination with Festival-Level Production, offering top-of-the-line VIP services and The Best Artists gracing our stage since February 2022.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
Certified Financial Planner
Northwestern Mutual
12.2021 - 06.2024
- Improved client financial planning strategies by conducting thorough assessments and identifying areas for growth.
- Maintained a high degree of professional ethics and integrity by strictly adhering to industry regulations and guidelines.
- Maintained up-to-date knowledge of industry trends, regulations, and emerging products to provide informed advice to clients.
Lead Server
Nautilus Tavern
04.2021 - 08.2021
- Company Overview: Operated by La Jolla Locals, Nautilus Tavern is the best spot in town for a high-end sports bar experience.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
Cocktail Server/Bartender
El Chingon Bad Ass Mexican
03.2018 - 11.2020
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Server/ Bartender
Moonshine Beach
09.2017 - 03.2018
- Company Overview: Moonshine Beach is a lively entertainment venue known for its country-themed atmosphere. Features live music performances, multiple bars, and a large dance floor.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Café Server
Catal Restaurant & UVA Bar
09.2009 - 08.2011
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Contributed to team success by working collaboratively with other servers and kitchen staff.
Education
Bachelor’s Degree - Communications
CSU Sacramento
06.2015
Skills
- Upselling abilities
- Exceptional customer service
- Order Accuracy
- Menu knowledge
- Drink Preparation
- Product presentation
- Cleanliness standards
- Strong communication skills
Websites
Accomplishments
- Entrepreneur- Financial Professional with Northwestern Mutual
- Fitness Coach and Personal trainer with BODY BY BUTLER
- Director and 13 year employee with JAMZ Cheerleading and Dance
- Assistant Director with MOVE Productions 2014-2020
- Operations Supervisor BRUNCH CLUB UNIVERSITY
Affiliations
- Golfer
- College Athlete - Dance
- Awarded Best Team Player 2023- Nova SD
Certification
- Food handlers & Safety Card
Contact
Las Vegas, NV 89101
References
Ali Pouladin- Director of Operations Insomniac (858) 752- 9933
Ashley Rhee- Nova General Manager (619) 837- 5700
David Balfour- Managing Partner Northwestern Mutual (760) 420-1331
Brigitte Gill- Bloom Nightclub General Manager (786) 877-3743
Timeline
Bottle Server
Insomniac Nova Nightclub & Bloom Nightclub
02.2022 - 10.2024
Certified Financial Planner
Northwestern Mutual
12.2021 - 06.2024
Lead Server
Nautilus Tavern
04.2021 - 08.2021
Cocktail Server/Bartender
El Chingon Bad Ass Mexican
03.2018 - 11.2020
Server/ Bartender
Moonshine Beach
09.2017 - 03.2018
Café Server
Catal Restaurant & UVA Bar
09.2009 - 08.2011
Bachelor’s Degree - Communications
CSU Sacramento
- Food handlers & Safety Card
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