Kynsie Gray
Dallas,TX
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
9
9
years of professional experience
Work History
Bottle Server
Carpe Diem
Dallas, TX
02.2024 - Current
- Processed credit card transactions using POS system accurately entering sales into register system.
- Removed empty bottles and glasses from tables after each course was served.
- Maintained cleanliness of work area including wiping down glassware and washing utensils as needed.
- Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders.
- Greeted customers, provided menus and answered questions about menu items.
- Prepared drinks according to recipes utilizing correct measurements for ingredients used.
Server
WinStar
Oklahoma City, OK
02.2018 - 02.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Jakes Burgers And Beer
Dallas, TX
02.2016 - 02.2018
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted guests and provided menus.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Accurately recorded orders on cash register and point-of-sale system.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Education
Esthetician License -
Ogle School Hair Skin Nails
Arlington, TX01-2022
High School Diploma -
Enid High School
Enid, OK05-2018
Skills
- Upselling Abilities
- Order Accuracy
- Menu Knowledge
- Drink Preparation
- Exceptional Customer Service
- Table Setting and Bussing
- Menu Presentation
- Food Running
- Payment Processing
- Money Handling
- Excellent Customer Service
- Professional Appearance
- Menu Memorization
Timeline
Bottle Server
Carpe Diem
02.2024 - Current
Server
WinStar
02.2018 - 02.2023
Server
Jakes Burgers And Beer
02.2016 - 02.2018
Esthetician License -
Ogle School Hair Skin Nails
High School Diploma -
Enid High School