Andony Turcios
30 South Martin Rd, Amesbury ,MA
Summary
Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences. Familiar with bank regulations and best practices with four years of banking knowledge and three years in mortgage banking and two years in administration. Highly Motivated and willing to learn.
Overview
8
8
years of professional experience
Work History
Business Execution Administrator
Wells Fargo
Boston, MA
04.2022 - 01.2024
- Overseeing compliance, producing routine documents, and reports using word processing and spreadsheet software.
- Performing routine data entry operations.
- Work closely with managers on reports about mortgage loans and branch audits.
- Work with team members on laptop audits.
- Work with team members to get marketing campaigns out to customers.
- Work with team members to ensure they are meeting deadlines for their loans.
- Answered incoming calls and responded to customer inquiries.
Mortgage Pre Closer
Metro Credit Union
Chelsea , MA
04.2020 - 03.2022
- Prepare and review documents for closings
- Order payoffs and hazard insurance binders from banks and insurance companies in a timely matter.
- Stay in contact with Attorneys to determine when the closings can be scheduled.
- Send closing documents to attorneys and follow up that the documents were received.
- Process wires for funding
- Verify documents are all in the correct file
- Verify employment ten days before schedule closings.
Senior Branch and Service Rep
Metro Credit Union
Chelsea , MA
08.2018 - 12.2020
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Keeping track of any pending consumer loans in the approved stage and notifying the customer of the loan process.
- Approved of cash withdrawal's in excess of teller limits.
- Serviced and balance all ATMs and cash machines.
- Trained employees on cash drawer operation.
- Assisted supervisor and branch managers on quarterly audits.
- Resolved any concerns or problems on customers accounts.
Branch and Sales Service Representative
Metro Credit Union
01.2017 - 08.2018
TurciosAndony
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Meet and Excel all quarterly goals.
- Excellent customer services by providing the best financial solutions.
- Conduct consumer loan interviews and assist customer in completing the loan process by obtaining required documents.
- Process transactions on a timely manner.
Teller
Metro Credit Union, Preform Transactions
01.2016 - 01.2017
- Cash Handling
- Process cash and checks transactions promptly and accurately
- Balance cash drawer at the end of the day
Education
High School Diploma -
Chelsea High School
Chelsea Ma 2016
Skills
- Customer service
- Loan applications
- Reliable
- Work well with others
- Fluent in Spanish
- MS office
- Office administration
- Executive support
- Reports generation
- Documents and reports
- Campaign management
- Tableau
References
References
Provided upon request.
Languages
Spanish Speaker
Timeline
Business Execution Administrator
Wells Fargo
04.2022 - 01.2024
Mortgage Pre Closer
Metro Credit Union
04.2020 - 03.2022
Senior Branch and Service Rep
Metro Credit Union
08.2018 - 12.2020
Branch and Sales Service Representative
Metro Credit Union
01.2017 - 08.2018
Teller
Metro Credit Union, Preform Transactions
01.2016 - 01.2017
High School Diploma -
Chelsea High School