Andoria Addonizio
Atlantic City,NJ
Summary
Dynamic professional with a proven track record in customer engagement and satisfaction, notably at Playtech. Excelled in fast-paced environments, leveraging strong hand-eye coordination and exceptional customer service skills. Achieved consistent client loyalty through personalized interactions and a keen ability to multitask. Demonstrates dependability and effective communication, enhancing team success and individual performance.
Overview
10
10
years of professional experience
Work History
Online Dealer
Playtech
Atlantic City, NJ
12.2024 - Current
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Retail Sales Specialist
Victoria Secret
Mays Landing, NJ
08.2015 - Current
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
Hairstylist
Hi Tech & Co
Northfield, NJ
10.2019 - 11.2024
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Apprentice
Smithville Barber Shoppe
Galloway, NJ
03.2018 - 08.2019
- Acted as a reliable team player by stepping in to assist fellow barbers during busy periods or when faced with challenging situations.
- Demonstrated adaptability by effectively managing walk-in clients during peak hours without compromising quality of service or appointment schedule integrity.
- Sought feedback from senior barbers following each haircut or grooming session to identify areas for improvement and enhance performance consistently over time.
- Improved customer satisfaction by providing exceptional haircuts and grooming services tailored to individual preferences.
- Styled hair according to customer preferences.
- Collaborated with other team members in organizing promotional events, boosting brand visibility within the community.
Education
No Degree - Cosmetology
Shore Beauty School
Egg Harbor Township, Nj 06-2019
Associate of Science - Business Administration
Atlantic Cape Community College
Mays Landing, NJ05-2015
Skills
- Memory retention
- Dependability
- Strong hand-eye coordination
- Quick thinking
- Card shuffling
- Excellent customer service
- Stress tolerance
- Teamwork
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Effective communication
Timeline
Online Dealer
Playtech
12.2024 - Current
Hairstylist
Hi Tech & Co
10.2019 - 11.2024
Apprentice
Smithville Barber Shoppe
03.2018 - 08.2019
Retail Sales Specialist
Victoria Secret
08.2015 - Current
No Degree - Cosmetology
Shore Beauty School
Associate of Science - Business Administration
Atlantic Cape Community College