Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leslie nixon-matos

Atlantic City,NJ

Summary

I was cashier a lot so I'm really skilled in cash handling and maintaining a clean environment, consistently fostering positive relationships and teamwork to achieve operational excellence.

I also developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking into the transition into new the field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Online Dealer

Evolution Gaming
03.2025 - Current
  • Dealt various table games, ensuring adherence to game rules and regulations.
  • Managed player interactions, delivering excellent customer service in a fast-paced environment.
  • Monitored gaming activity, identifying and reporting irregularities to maintain fairness.
  • Assisted in maintaining cleanliness and organization of gaming area for optimal guest experience.
  • Collaborated with team members to enhance gameplay efficiency and customer satisfaction.
  • Participated in ongoing training sessions to improve skills and knowledge of gaming procedures.
  • Resolved player inquiries and concerns promptly, fostering positive relationships with guests.
  • Excited guests through engaging conversation while dealing cards efficiently for seamless gameplay experience.

Retail Worker

Walgreens
10.2024 - 03.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Operated cash register efficiently, processing transactions accurately and promptly.
  • Maintained clean and organized store environment, ensuring compliance with safety standards.
  • Restocked merchandise on shelves, optimizing inventory layout for improved accessibility.
  • Handled returns and exchanges professionally, maintaining positive customer relations throughout process.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Crew Member

McDonald's
03.2022 - 11.2024
  • Provided exceptional customer service by accurately taking orders and addressing inquiries.
  • Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
  • Collaborated with team members to prepare food items efficiently during peak hours.
  • Trained new crew members on operational procedures and customer service protocols.
  • Worked front counter, drive-thru and other areas.
  • Resolved customer complaints effectively, enhancing overall satisfaction and experience.
  • Ensured compliance with health and safety regulations throughout the shift.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.

Education

Health Sciences

Atlantic Cape Community College
Mays Landing, NJ
06-2027

High School Diploma -

Atlantic County Institution of Technology
Mays Landing, NJ
06-2024

Skills

  • Strong information recall
  • Dependability
  • Strong hand-eye coordination
  • Rapid problem-solving
  • Problem resolution
  • Call center experience
  • Customer complaint resolution
  • Cash handling
  • Clear communication
  • Time management
  • Multitasking and organization
  • Teamwork and collaboration
  • Customer service

Certification

OSHA 10

Timeline

Online Dealer

Evolution Gaming
03.2025 - Current

Retail Worker

Walgreens
10.2024 - 03.2025

Crew Member

McDonald's
03.2022 - 11.2024

Health Sciences

Atlantic Cape Community College

High School Diploma -

Atlantic County Institution of Technology

Similar Profiles

CREATE PROFILE
Leslie nixon-matos