Vincent Dyas
Pleasantville
Summary
Dynamic and reliable professional with extensive experience in customer service at Harrah's Casino. Proven expertise in money handling and effective stress management, consistently delivering exceptional guest experiences. Recognized for training new staff and maintaining high standards of service, ensuring compliance with regulations while fostering a welcoming environment.
Overview
7
7
years of professional experience
Work History
Table Games Dealer
Harrah's Casino
12.2024 - Current
- Dealt various table games, ensuring adherence to gaming regulations and house rules.
- Managed player transactions efficiently, maintaining accurate chip counts and payouts.
- Assisted in training new dealers on game procedures and customer interaction techniques.
- Managed chips and money transactions with attention to detail to prevent fraud.
Server
Shore Diner
09.2022 - 06.2024
- Prepared and assembled deli products according to food safety standards.
- Provided exceptional customer service by efficiently managing multiple tables and ensuring timely order delivery.
- Handled customer inquiries and complaints professionally, fostering a positive dining experience for guests.
- Served food and beverages promptly with focused attention to customer needs.
Ice Cream Server
Seashell Icecream
02.2019 - 08.2021
- Provided exceptional customer service by engaging with patrons and responding to inquiries regarding flavors and ingredients.
- Operated ice cream machines and maintained cleanliness of workstations to ensure food safety standards were met.
- Handled cash register transactions accurately, ensuring efficient processing of customer payments.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
GED -
Atlantic Cape Community College
Mays Landing, NJ04-2023
Skills
- Reliability and punctuality
- Excellent customer service
- Money handling expertise
- Effective stress management
- Strong information recall
Timeline
Table Games Dealer
Harrah's Casino
12.2024 - Current
Server
Shore Diner
09.2022 - 06.2024
Ice Cream Server
Seashell Icecream
02.2019 - 08.2021
GED -
Atlantic Cape Community College