Summary
Overview
Work History
Education
Skills
Timeline
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Damian Williams

Parsonsburg,MD

Summary

Dynamic and reliable professional with extensive experience at Ocean Downs Casino, excelling in customer service and money handling. Proven ability to maintain game integrity and foster a welcoming environment. Skilled in table game rules and quick decision-making, ensuring compliance and enhancing guest experiences in high-pressure situations.

Experienced with range of table games, ensuring compliance with all gaming regulations and maintaining game integrity. Utilizes strong communication skills to engage with patrons and provide top-tier customer service. Knowledge of casino operations and effective dispute resolution, ensuring smooth and enjoyable gaming experiences.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience

Work History

Table Games Dealer

Ocean Downs Casino
06.2020 - Current
  • Learned game rules and procedures to ensure compliance and enhance guest experience.
  • Assisted players with game-related inquiries, fostering a welcoming environment.
  • Maintained accurate chip counts during gaming sessions to uphold integrity of operations.
  • Monitored table activity for irregularities, ensuring fair play and security protocols.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Adapted quickly to various table games, demonstrating flexibility in fast-paced environments.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Proficient in operating table game such as blackjack, ultimate texas hold'em, 3 card poker, 4 card poker, Mississippi stud, dice table

Cook

Ocean Downs Casino
01.2019 - 03.2020
  • Prepared high-quality dishes in fast-paced environment, ensuring consistency and presentation standards.
  • Operated kitchen equipment, maintaining safety protocols and cleanliness to uphold health regulations.
  • Collaborated with team members to streamline food preparation processes, improving efficiency during peak hours.
  • Maintained organized workstation, ensuring timely service delivery while adhering to strict hygiene standards.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

EVS Technician

Ocean Downs Casino
06.2018 - 05.2019
  • Executed routine cleaning tasks to maintain high standards of facility hygiene and sanitation.
  • Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.
  • Operated specialized equipment for effective waste disposal and recycling processes.
  • Collaborated with team members to ensure adherence to safety and cleanliness protocols.
  • Conducted regular inspections to identify areas requiring maintenance or improvement.

Dishwaher

Village Inn
01.2014 - 05.2017
  • Operated industrial dishwashing equipment to efficiently clean and sanitize kitchenware.
  • Maintained cleanliness and organization of dishwashing area, adhering to strict health and safety standards.
  • Assisted kitchen staff by ensuring timely availability of clean dishes and utensils for food preparation.
  • Trained new team members on proper dishwashing techniques and equipment usage for operational efficiency.
  • Conducted routine maintenance checks on dishwashing equipment to prevent breakdowns and ensure optimal performance.

Education

High School Diploma -

Parkside High School
Salisbury, MD

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Keen observation
  • Money handling expertise
  • Patience and composure
  • Quick decision making
  • Memory retention
  • Strong mathematical skills
  • Guest service
  • Table game rules
  • Gaming commission regulations
  • Reliability

Timeline

Table Games Dealer

Ocean Downs Casino
06.2020 - Current

Cook

Ocean Downs Casino
01.2019 - 03.2020

EVS Technician

Ocean Downs Casino
06.2018 - 05.2019

Dishwaher

Village Inn
01.2014 - 05.2017

High School Diploma -

Parkside High School
Damian Williams