André Henson
Los Angeles,CA
Summary
Qualified Security Officer with experience in customer service, maintaining safety for campus grounds, high end residential buildings, nightlife events, night clubs, public figures, public, and private facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Ammunition Specialist
Army Reserve
Los Angeles, CA
2024.11 - Current
- Represented unit at meetings with other units or organizations.
- Reviewed intelligence reports for accuracy and relevance to mission objectives.
- Observed all safety procedures when handling hazardous materials associated with munitions production processes.
- Disassembled, cleaned, inspected, reassembled and tested small arms weapons systems such as pistols, rifles, machine guns.
- Maintained up-to-date knowledge of current rules governing military ordnance operations.
- Prepared written reports outlining the results of inspections performed on munitions components.
- Performed periodic maintenance on firearms, including cleaning, lubrication and minor repairs.
- Conducted tests on assembled munitions components to ensure they met established standards prior to issue or use.
- Performed basic administrative duties such as filing documents related to munition inventory management.
- Responded promptly to requests from other units requiring assistance with munition-related tasks.
- Maintained detailed records of all equipment issued to personnel in the unit.
- Tracked usage of ammunition during training exercises to ensure proper accountability was maintained.
- Participated in field exercises to provide support services such as transporting ammunition to firing ranges.
- Inspected, maintained and repaired all types of weapons and ammunition.
- Conducted quality control checks on ammunition components for accuracy and functionality.
- Coordinated with supply personnel to ensure adequate levels of supplies were available for training exercises.
- Operated a variety of tools and machinery used in the assembly of munitions components.
- Provided guidance and instruction to new personnel assigned to the unit concerning safe handling practices when working with explosives or other hazardous materials.
- Promoted overall safety by ensuring ammunition personnel received proper training.
- Loaded, equipped and manned aircraft for mission.
Security Officer
Metro One Loss Prevention
Anaheim, California
2023.08 - 2024.08
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Operated communication systems between officers stationed throughout the facility.
- Investigated all reported incidents of theft or vandalism on premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Checked for safety hazards and took corrective action when necessary.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Confirmed visitor identification prior to granting entry into the building.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Security Officer
Securitas Security Services USA
Los Angeles
2022.05 - 2023.05
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Operated communication systems between officers stationed throughout the facility.
- Investigated all reported incidents of theft or vandalism on premises.
- Adhered to post orders while maintaining a visible presence around the property.
Security Supervisor
Allied Universal Security Services
Los Angeles, CA
2017.11 - 2023.05
- Reviewed incident reports submitted by subordinates for accuracy and completeness.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
Sales Associate
Best Buy
Philadelphia, PA
2014.06 - 2017.11
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Intern
University of Pennsylvania
Philadelphia, Pennsylvania
2010.06 - 2010.08
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
- Helped maintain applicant tracking systems and recruiting metrics.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Education
Associate of Arts - Graphic Design
Art Institute of Philadelphia
Philadelphia, Pennsylvania2013-09
Political Science
University of California, Los Angeles
Los Angeles, CASkills
- Incident investigation
- Access control
- Emergency response
- Surveillance monitoring
- Fire safety
- Communication systems
- Visitor management
- Safety inspections
- Conflict resolution
- Team coordination
- Report writing
- Customer service
- Time management
- Attention to detail
- Problem solving
- Patrol operations
- Security screenings
- Threat management
- Physical fitness
- CCTV surveillance
- Relationship building and management
- General security
- Military experience
- Premises patrol
- Government security clearance
- Defensive tactics training
- Law enforcement background
- Dispatch
- Fire safety training
- High level of integrity
- Firearms expert
- Incident reporting
- Conflict de-escalation
- Investigation documentation
- Invoice verification
- Metal detector operation
- Theft prevention training
- Crime prevention methods
- Conflict resolution techniques
- Asset protection
- Security systems
- First aid and CPR certified
- Interior and exterior patrol
- Active shooter training
- Workplace violence prevention
- Weapons training
Accomplishments
- Firearms Marksmanship
- Ordnance Soldier Graduate
- Military BCT
- Military AIT
Certification
- OSHA Certified - Fork Lift 10k, 6k, 5k
References
References available upon request.
Timeline
Ammunition Specialist
Army Reserve
2024.11 - Current
Security Officer
Metro One Loss Prevention
2023.08 - 2024.08
Security Officer
Securitas Security Services USA
2022.05 - 2023.05
Security Supervisor
Allied Universal Security Services
2017.11 - 2023.05
Sales Associate
Best Buy
2014.06 - 2017.11
Intern
University of Pennsylvania
2010.06 - 2010.08
Associate of Arts - Graphic Design
Art Institute of Philadelphia
Political Science
University of California, Los Angeles