Andra Lozano
PO Box 82088 Fairbanks,AK
Summary
Dynamic operational leader with a proven track record at Denali State Bank, driving profitability improvement and operational excellence. Expert in organizational leadership, strong focus on team collaboration to execute high-impact projects, enhance service quality and customer satisfaction. Skilled at optimizing resources, I cultivate partnerships that elevate corporate reputation and achieve strategic objectives.
Overview
22
22
years of professional experience
Work History
Chief Operations Officer, Executive Vice President
Denali State Bank
08.2014 - Current
- Championed a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
- Led cross-functional teams to execute high-impact projects on time and within budget.
- Enhanced bank growth by identifying new market opportunities and developing expansion strategies.
- Streamlined operations by implementing process improvements and optimizing resources.
- Cultivated robust partnerships with external partners to elevate corporate reputation.
Branch Manager, Vice President
Wells Fargo
09.2003 - 08.2014
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving customer issues promptly.
Education
Graduate Diploma - Banking
Graduate School of Banking At Colorado
Boulder, COBBA - Management
University Alaska Fairbanks
Fairbanks, AKSkills
- Regulatory Compliance
- Risk Management & Internal Controls
- Process Improvement
- Strategic Planning & Execution
- Team Leadership & Performance Development
- Bank Operations/ Date Processing/ Information Systems
Certifications & Affiliations
Certified Community Bank Technology Officer, ICBA
Past Member, American Bankers Association Emerging Leaders Council
Member, American Bankers Association Government Relations Committee
Member, Fairbanks Downtown Rotary Association
Board Member, Fairbanks Resource Agency
Board Member and Treasurer, Arctic Lions Hockey Association
Timeline
Chief Operations Officer, Executive Vice President
Denali State Bank
08.2014 - Current
Branch Manager, Vice President
Wells Fargo
09.2003 - 08.2014
Graduate Diploma - Banking
Graduate School of Banking At Colorado
BBA - Management
University Alaska Fairbanks
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