Andrake Mrosek
Lakewood,WA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Dealership Manager
Kiro Motors LLC
7901 Steilacoom Blvd SW, Lakewood, WA 98498
07.2019 - Current
- Improved marketing to attract new customers and promote business.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed over 15 customer calls per day.
Delaership Manager
Apex Motors LLC
3865 Center St, Tacoma, WA 98409
02.2016 - 06.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
Education
High School Diploma -
Kenwood High School
Clarksville, TN06.2015
Skills
- Research and Analysis
- Department Development
- Account Oversight
- Marketing Management
- Strong Presentation Skills
- Quarterly Reviews
- Sales Expertise
- Customer Relationships
- Monthly Closings
- Sales Target Monitoring
Timeline
Dealership Manager
Kiro Motors LLC
07.2019 - Current
Delaership Manager
Apex Motors LLC
02.2016 - 06.2019
High School Diploma -
Kenwood High School