Andre Akins
Charlotte,NC
Summary
Results-driven accomplished leader with a collaborative management style, determined to exceed company sales goals. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
19
19
years of professional experience
Work History
Store Manager
Magnolia Paint Co. Benjamin Moore Dealer
Charlotte, NC
08.2020 - 12.2025
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Department Manager
Lowes Home Improvment
Matthews, NC
08.2012 - 01.2020
- Directed operational strategies to enhance department efficiency and achieve organizational goals.
- Collaborated with cross-functional teams to streamline communication and improve project outcomes.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Established clear performance expectations for staff members which led to increased accountability.
Department Supervisor
The Home Depot
Matthews, NC
09.2008 - 08.2012
- Coordinated schedules and resource allocation to optimize departmental output and meet project deadlines.
- Conducted performance evaluations, providing constructive feedback to foster employee development and engagement.
- Cultivated a positive work environment through effective communication and conflict resolution strategies among team members.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
Assistant Store Manager
PPG Architectural Coatings
Novi, MI
10.2006 - 09.2008
- Assisted in daily operations, ensuring compliance with store policies and procedures.
- Trained and mentored new staff, fostering a collaborative team environment.
- Analyzed sales data to identify trends and implement effective merchandising strategies.
- Coordinated inventory management, optimizing stock levels and reducing shrinkage.
- Developed staff schedules to align workforce with peak business hours for improved efficiency.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
No Degree - Business And Management
Wayne County Community College
Detroit, MISkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Inventory control
- POS systems
- Goals and performance
- Team building and leadership
- Policies and procedures
- Recruiting and hiring
Timeline
Store Manager
Magnolia Paint Co. Benjamin Moore Dealer
08.2020 - 12.2025
Department Manager
Lowes Home Improvment
08.2012 - 01.2020
Department Supervisor
The Home Depot
09.2008 - 08.2012
Assistant Store Manager
PPG Architectural Coatings
10.2006 - 09.2008
No Degree - Business And Management
Wayne County Community College