Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANDRE ARNOLD

San Antonio,TX

Summary

Enthusiastic college professional, highly successful in developing and managing with strong technical knowledge of repairing various Apple/Microsoft computer models. A big-picture thinker with the ability to simplify complex goals into attainable tasks. Quickly learn new situations and drive sustainable improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Device Technician

Edgewood ISD
11.2022 - Current

• Received and deployed hundreds of computer laptop/Chromebook/tablet/iOS and testing inspection of devices for functionality

• Kept record of multiple devices operating scanners to input devices into excel

• Controlled the Re-imaging of 400 laptop devices and updating iPads, setup, and configuration

• Led Desktop support and troubleshooting within 12 campuses received from tickets

• Analyzed the Removal of malware/viruses on 100 devices within each campus

• Consulted with team about possible basic hardware repairs keyboard, screen and battery replacements as needed

• Facilitated distribution of technology throughout 12 school campuses with project group

• Led with the ISD Staff through 12 schools and provide customer service


Programming

UTSA - University Of Texas At San Antonio
06.2022 - 08.2022
  • Implemented various lines of codes containing (Booleans, returns, and different levels of methods) to output different calculations dependent on given variables within project using Python
  • Integrated 3 different sequencing and statements of codes to produce same outcome
  • Performed testing with 2 peers to share knowledge on complexity of code being simplified
  • Managed to reach end goal of project was to create an easier understanding and accounting experience for users to incorporate into daily marketing tasks

Device Technician

GTS Technology Solutions(Contract)
05.2022 - 07.2022
  • Received and deployed hundreds of computer laptop/Chromebook/tablet/iOS and testing inspection of devices for functionality
  • Kept record of multiple devices operating scanners to input devices into excel
  • Controlled the Re-imaging of 400 laptop devices and updating iPads, setup, and configuration
  • Led Desktop support and troubleshooting within 12 campuses received from tickets
  • Analyzed the Removal of malware/viruses on 100 devices within each campus
  • Consulted with team about possible basic hardware repairs keyboard, screen and battery replacements as needed
  • Facilitated distribution of technology throughout 12 school campuses with project group
  • Led with the ISD Staff through 12 schools and provide customer service
  • Programming Languages with Scripting Project- Consumer Market Prices

Computer Repair Technician

CSAT
09.2020 - 02.2021
  • Troubleshooted system failures or bugs and provided solutions to restore functionality to hundreds of computers
  • Kept record of 20 different computer repairs and fixes for future references if it were to reoccur
  • Offered timely technical support within 15 minutes while supervising security options and software in computers and networks to maintain privacy and protection from attacks
  • Arranged Maintenance sessions after 3 weeks to discover and mend inefficiencies

Education

BBA - Computer And Information Systems Security

University of Texas
San Antonio, TX
12.2023

Skills

    Programming languages (Python, Java)

    Electronics assembly

    Scripting

    Computer Science

    Software Troubleshooting

    Business analysis

    Computer Networking experience

    Inventor 365

    Spanish (Basic

    Azure

    JAMF

    Asset Management

Timeline

Device Technician

Edgewood ISD
11.2022 - Current

Programming

UTSA - University Of Texas At San Antonio
06.2022 - 08.2022

Device Technician

GTS Technology Solutions(Contract)
05.2022 - 07.2022

Computer Repair Technician

CSAT
09.2020 - 02.2021

BBA - Computer And Information Systems Security

University of Texas
ANDRE ARNOLD