Enthusiastic college professional, highly successful in developing and managing with strong technical knowledge of repairing various Apple/Microsoft computer models. A big-picture thinker with the ability to simplify complex goals into attainable tasks. Quickly learn new situations and drive sustainable improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
• Received and deployed hundreds of computer laptop/Chromebook/tablet/iOS and testing inspection of devices for functionality
• Kept record of multiple devices operating scanners to input devices into excel
• Controlled the Re-imaging of 400 laptop devices and updating iPads, setup, and configuration
• Led Desktop support and troubleshooting within 12 campuses received from tickets
• Analyzed the Removal of malware/viruses on 100 devices within each campus
• Consulted with team about possible basic hardware repairs keyboard, screen and battery replacements as needed
• Facilitated distribution of technology throughout 12 school campuses with project group
• Led with the ISD Staff through 12 schools and provide customer service
Programming languages (Python, Java)
Electronics assembly
Scripting
Computer Science
Software Troubleshooting
Business analysis
Computer Networking experience
Inventor 365
Spanish (Basic
Azure
JAMF
Asset Management