ANDRE’ BOX JR.
New Orleans,LA
Summary
Results-driven professional with diverse experience in hospitality and tourism, excelling in customer service and communication. As a sophomore president, community fellow, and active campus leader, I’ve developed strong skills in time management, team leadership, and organizational strategy. Entrepreneurial experience includes managing a barbershop and clothing line, where I sharpened my business management skills and operational expertise. Committed to continuous learning and fostering positive change through both academic and extracurricular involvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Assistant
Suno Housing
New Orleans, LA
08.2024 - Current
- Served as a liaison between college administration and resident population by responding to inquiries about campus resources.
- Provided support for student organizations and initiatives related to residential life.
- Created educational materials about topics relevant to college life such as health and wellness, diversity and inclusion.
- Assisted with support services and coordinated activities and resident programming.
- Participated in on-call rotation, responding to emergencies and incidents in a timely and effective manner.
Manager
Case Closed Barbershop
New Orleans, LA
09.2022 - 02.2023
- Financial Management: Oversaw daily financial operations, including tracking revenue, managing expenses, and preparing financial reports to ensure budget compliance.
- Marketing & Communication: Coordinated SMS and email campaigns, reaching clients with promotions, appointment reminders, and updates to enhance customer engagement.
- Content Creation: Developed and distributed engaging real estate and barbershop newsletters, promoting services, new styles, and seasonal offers to retain and attract clients. Including Real Estate newsletters.
- Social Media Management: Managed and updated the barbershop's social media platforms, creating content and interacting with followers to build brand awareness and customer loyalty.
Server –
Tackle Box Restaurant
New Orleans, LA
09.2022 - 01.2023
- Customer Service & Order Taking: Greet guests, provide menu guidance, take food and drink orders, and ensure customer satisfaction throughout their dining experience.
- Food & Beverage Service: Accurately deliver orders, upsell items, and maintain efficient table service, including refills and clearing.
- Team Collaboration & Communication: Work effectively with kitchen and floor staff, assist in training, and ensure smooth operation during busy shifts.
- Payment Processing & Compliance: Handle cash and card transactions, process bills, and adhere to health and safety protocols for a clean, safe environment.
Host - Doorman, Greeter, bus-boy
Mambo’s Seafood Restaurant
05.2022 - 07.2022
- Guest Reception & Assistance: Greet guests warmly, provide directions, and assist with special requests.
- Entry & Crowd Management: Oversee door operations, control guest flow, and maintain order.
- Customer Service & Hospitality: Ensure a welcoming atmosphere, address inquiries, and enhance guest experience.
- Safety & Venue Standards: Coordinate with security, enforce policies, and uphold professional standards.
Education
BBA - Business
Southern University At New Orleans
New Orleans, LA05-2027
High School -
Warren Easton Charter High School
New Orleans, LA05-2023
Skills
- Coding
- Customer service
- Critical thinking
- CPR-certified
- Verbal communication
- Time Management
- Sales & Upselling
- Team collaboration
Certification
- Small business and entrepreneurship certification, 2023-Present
- BLS Basic Life Support certification, 2023-Present
- CCMA Certified Clinical Medical Assistant Certification, 2023-Present
Extracurricular Activities
UNO Trio Upward Bound, 2019-2023 Comcast STEAM Initiative, Summer 2022 Harvard University Summer Expo, Summer 2019 College readiness workshops, 2019-present Universities of Louisiana Black Male Summit, 2023,2024 National Honor Society (NHS), 2021-2023 Silver Back Society Leader (male empowerment group), 2021-2023 University Scholars of America, Summer 2022 UNO - Young Leaders Expo (Three-day event), Summer 2023 Clothing Line, 2019-2020
Community Service
- TRIO Upward Bound Community service projects, 2019-2023, Tree planting, Kite Drive at Franklin Avenue, Bird Care with Audubon
- AP Club Blanket Drive, 09/22
- Silverback Sock / Thanksgiving drive, 10/23
- Peep Tutor Freshman at high school, 01/23 - 05/23
- Tender Love and Care Food Drive, 2024
- Helped remodel elementary schools, 2024
Timeline
Residential Assistant
Suno Housing
08.2024 - Current
Server –
Tackle Box Restaurant
09.2022 - 01.2023
Manager
Case Closed Barbershop
09.2022 - 02.2023
Host - Doorman, Greeter, bus-boy
Mambo’s Seafood Restaurant
05.2022 - 07.2022
BBA - Business
Southern University At New Orleans
High School -
Warren Easton Charter High School
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