Hardworking individual seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
FedEx Ground Driver
FedEx
Rocklin, CA
06.2021 - Current
Deliver packages to customer doorsteps and business offices.
Load trucks and properly secure items to prevent damage for deliveries.
Perform walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Keep detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Quickly learned new driving skills and applied them to daily tasks, improving efficiency and productivity.
Front Desk Receptionist
Willo Aveda
Sacramento, CA
01.2018 - 05.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Used internal software to process reservations, check-ins and check-outs.
Confirmed relevant guest information and payment methods to prevent fraud.
Store Associate
Ups Store
Roseville, CA
08.2017 - 01.2018
Greeted customers, helped locate merchandise and suggested suitable options.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Used POS system to process sales, returns, online orders and gift card activations.
Dog Trainer/Sales Associate
Petco
Citrus Heights, CA
06.2015 - 06.2017
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Processed product returns and assisted customers with other selections.
Actively sold training packages to help train and build relationships between customers and their dogs.