Tyler O'Brien

• Operated 22' Freightliner MT55 P1200 for deliveries
• Delivered packages to customer doorsteps and business offices, ensuring timely and accurate service
• Load truck and properly secure/organize items to prevent delays and damage for deliveries
• Lift packages up to 150 pounds regularly in different types of terrain
• Load truck and properly secure items to prevent package damage
• Drove under varying time windows to meet contractual obligations for business pickups, facilitating reliable service
• Perform daily pre and post-vehicle inspections that meet DOT regulations
• Navigate various road conditions and weather challenges to ensure on-time deliveries
• Resolved disputes or discrepancies promptly, fostering positive relationships between customers and company
• Utilize GPS technology to navigate unfamiliar areas efficiently while minimizing delays in delivery times

• Programmed VLTs according to Ohio Lottery Commission guidelines; installed VLTs on gaming floor
• Provided internal/external customer service via assisting guests and employees with VLT issues
• Contributed to transition team for Hard Rock/MGM company switch, reformatted 2100 player-tracking systems to ensure successful integration
• Replaced damaged, missing or defective parts with new and refurbished hardware/software components
• Created daily shift reports logging repaired VLTs, including parts used, broken, or awaiting arrival
• Developed daily shift reports documenting VLT repairs, parts used, and status of pending components to enhance tracking and accountability
• Facilitated communication between departments for player-tracking and cash transfer processes, ensuring timely and accurate operations
• Managed floor operations as dispatcher, ensuring smooth guest flow and communication among departments.; wrote incident reports; guarded entryways and tracked hundreds of entries per hour; coordinated with multiple departments for monetary processes and surveillance

• Delivered pizzas across city using GPS and route knowledge, ensuring timely service and customer satisfaction
• Managed cash transactions accurately, maintaining financial integrity during deliveries
• Prepared food items and managed inventory levels in kitchen
• Resolved internal and external customer concerns promptly and professionally, enhancing customer experience

References from any employer available upon request

• Relevant courses studied: Animal Behavior, Botany, Creation and Evolution
• Included extensive report writing, data gathering, and data implications of various studies
  

• Relevant courses studied: Vertebrate/Invertebrate Zoology, Ecology, Stream Biology
• All courses Included extensive report writing, data gathering, and data implications of various studies