Adept at sorting and organizing, I excel in customer service, evidenced by successfully managing high-priority orders. My friendly demeanor and eagerness to learn have consistently improved team dynamics and efficiency.
Overview
4
4
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
Latham, NY
05.2024 - Current
Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Sales Associate
Advanced Auto Parts
Troy, NY
01.2023 - 03.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Store Associate
Cumberland Farms
Cohoes, NY
03.2022 - 11.2022
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Cashier
Walmart
Troy, NY
01.2020 - 12.2021
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Assistant
Accustaff-albany
Albany, NY
07.2021 - 11.2021
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained confidentiality in handling sensitive information while performing administrative tasks.