Andre Campbell
Sunrise,USA
Summary
Dedicated reliable customer service specialist with 22 yrs of experience. Highly skilled seeking full time employment offering professional challenges, utilizing interpersonal skill, time management with excellent core values and high caliber work ethics.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Data Processing Coordinator
Community Care Plan
09.2024 - 03.2025
- Compiled and sorted information to prepare source data for computer entry.
- Reviewed, corrected, deleted, and re-entered data to eliminate duplication of data and maintain data integrity.
- Maintained strict adherence to established regulations regarding secure handling and storage of sensitive information.
- Fostered a positive work environment through open communication channels within team members resulting in improved overall morale.
- Conducted thorough audits of data sets, identifying discrepancies and ensuring accuracy.
Customer Claims Representative
THE HARTFORD
06.2019 - 07.2024
- Worked productively in fast-moving work environment to process large volumes of claims
- Collaborated with internal departments and external vendors to achieve fast resolution of claims
- Followed up with customers on unresolved issues
Data Entry Clerk
Aetna
04.2018 - 05.2019
- Organized, sorted, and checked input data against original documents
- Sorted documents and maintained organized filing process
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies
Pharmacy Technician
Walgreen's Pharmacy
10.2009 - 04.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
Lifeguard Manager
City of Fort Lauderdale
06.2002 - 08.2011
- Scheduled, coordinated and conducted in-service training for 20 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Directed and oversaw maintenance records and incident reports.
- Boosted customer satisfaction through timely resolution of complaints and proactive improvements to facility conditions.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Piper High School
Sunrise, FLCertification For Pharmacy Technician - Pharmacy
William T. McFatter Technical College
Fort Lauderdale, FLSkills
- Health industry
- Managing employees
- Team management
- Using PDM
- Scheduling coordination
Certification
Quest certified
Timeline
Data Processing Coordinator
Community Care Plan
09.2024 - 03.2025
Customer Claims Representative
THE HARTFORD
06.2019 - 07.2024
Data Entry Clerk
Aetna
04.2018 - 05.2019
Pharmacy Technician
Walgreen's Pharmacy
10.2009 - 04.2018
Lifeguard Manager
City of Fort Lauderdale
06.2002 - 08.2011
Certification For Pharmacy Technician - Pharmacy
William T. McFatter Technical College
High School Diploma -
Piper High School
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