Andre Castillo
Fort Smith,AR
Summary
I am an enthusiastic hard working individual who prides himself on making sure I go above and beyond my job requirements. I am seeking a position that challenges me and encourages growth within the company. I work great in a team environment but am able to work independently as well. I am self motivating and a self starter who has a constant desire to learning new skills. I set high expectations for myself and strive to provide that with any position I am in, always working toward short term and long term goals to accomplish in the workplace.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
06.2024 - Current
- Made tedious and personalized drink orders in a timely manner.
- Worked well in a team setting, providing support and guidance.
- Maintain a clean and stocked counter to ensure a smooth and fluid customer experience.
- Ensured an inviting and professional atmosphere for all customers.
- Worked effectively in fast-paced environments.
Manager
Chipotle
08.2020 - 04.2024
- Served patrons with promptness and professionalism.
- Maintained high standards on cleanliness and sanitation throughout store.
- Managed a team to prepare and serve based on sales; reducing unneeded waste.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Created work schedules based on sales and labor required.
Photography
Self Employed Services
12.2019 - 06.2020
- Edit, organize and deliver photographs requested by the client.
- Assisted clients with creative ideas for photography needs.
- Expanded portfolio by exploring different styles of photography such as weddings, baby showers, gender reveals, car photography, portraits, graduation and birthday parties.
- Monitored trends in photography to stay current in industry.
- Increased referral business by providing exceptional customer service throughout the entire photography process.
Server
Chuck E Cheese
02.2019 - 08.2019
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Hosted and served multiple children birthday parties and their guest.
Associate
Safetynet Wireless
08.2018 - 10.2018
- Studied and learned the details of the California Communication Program to assist residents in getting a means of communication.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Analyzed customer data to identify their qualifications for service and assisted with activation of their phones.
Server
Something to Chew On- Catering Services
03.2015 - 07.2018
- Food prep and organization for catered events.
- Ensured positive guest experiences by monitoring food quality, presentation, and temperature during all events.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Mount Whitney High School
Visalia, CA06.2018
Skills
- Leader in customer service
- Proficiency with Microsoft Office
- Teamwork and Collaboration
- Complex Problem-Solving
- Organizational Skills
- Work Planning and Prioritization
- Dependable and Responsible
- Verbal and written communication
Certification
- Food Handlers Certification (2020)
- Emt/Firefighting Certification (2021)
Volunteer Experience
Tulare County Office of Education, Scicon Counselor, 06/14/14, 06/18/18, As a Scicon Counselor, I chaperoned and helped elementary age students as a leader and guardian during activities and trips.
Timeline
Barista
Starbucks
06.2024 - Current
Manager
Chipotle
08.2020 - 04.2024
Photography
Self Employed Services
12.2019 - 06.2020
Server
Chuck E Cheese
02.2019 - 08.2019
Associate
Safetynet Wireless
08.2018 - 10.2018
Server
Something to Chew On- Catering Services
03.2015 - 07.2018
High School Diploma -
Mount Whitney High School