ANDRE CRITTENDEN
Louisville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Currently pursuing a Bachelor’s in Social Work (BSW) at the University of Louisville, I am seeking a position with a respected organization where I can provide exceptional care, work collaboratively, and further develop my professional skills.
Overview
7
7
years of professional experience
Work History
Security Officer
Norton Healthcare
Louisville, KY
01.2025 - Current
- Maintain a safe and secure environment for patients, visitors, and staff
- Monitor hospital facilities and respond to incidents or emergencies
- Enforce safety policies and de-escalate conflicts professionally
- Collaborate with hospital staff and emergency services as needed
In School Security
JCPS-Stuart Academy
Louisville, KY
08.2022 - 01.2025
Shift Supervisor
Seven Counties Services (Bellwood & Brooklawn)
Lou, KY
09.2018 - 08.2022
Education
High School Diploma - undefined
Shawnee High School
Louisville, Kentucky, United States06.2014
Skills
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution
- Empathy and active listening
- Deep product knowledge
- Effective time management
- Technology proficiency
- Adaptable and quick learner
- Team-oriented with leadership experience
- Attention to detail
- Patient and composed under pressure
- Certified in First Aid and CPR
- Certified in SCM and PRT restraint methods
- Skilled in de-escalation techniques
- Experienced in training new employees
- Supervisory experience with children and staff
- Certified Medical Representative
- Calm and confident in emergencies
Accomplishments
Elected High School Prom King, reflecting strong peer respect and leadership
Consistently earned Honor Roll recognition throughout high school
Served as Captain of the Football and Basketball teams, leading by example and promoting teamwork and accountability
President of Men of Quality, organizing initiatives focused on leadership, character, and community involvement
High School Graduate
Currently pursuing a Bachelor’s degree in Social Work (BSW) at the University of Louisville
Serving as Secretary for the Student Parent Association at the University of Louisville, supporting student advocacy and organizational communication
Timeline
Security Officer
Norton Healthcare
01.2025 - Current
In School Security
JCPS-Stuart Academy
08.2022 - 01.2025
Shift Supervisor
Seven Counties Services (Bellwood & Brooklawn)
09.2018 - 08.2022
High School Diploma - undefined
Shawnee High School