Andre Dangerfield
Conroe,TX
Summary
Developed leadership skills and deep understanding of server support within fast-paced technical environment. Demonstrates strong capabilities in team management, problem resolution, and process optimization. Seeking to transition into new field where these skills can drive operational efficiency and enhance team productivity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Support Team Lead
Outback Steakhouse
Spring, TX
01.2023 - Current
- Managed incoming calls during busy shifts.
- Accepted payments from guests for dine-in and take-out foods.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Served as point-of-contact for resolving guest complaints or special requests.
- Trained new hosts on service procedures and customer engagement techniques.
- Managed and processed orders efficiently, utilizing point-of-sale systems to enhance accuracy.
Crew Member
Raising Cane's Restaurants
Spring, TX
02.2025 - 09.2025
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Drove team success by quickly completing assigned tasks.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Maintained safe food handling practices to prevent germ spread.
Broker
A&A preferred trucking company
Spring, TX
07.2022 - 01.2023
- Work with shippers to understand the specific details of their freight requirements (e.g., type of cargo, destination, delivery times).
- Assess the best way to meet customer demands, while maximizing efficiency, and minimizing costs.
- Ensure the timely dispatch of freight, monitoring delivery schedules and routes, while acting as a liaison between the shipper and the carrier to resolve any issues, delays, or special requests.
Education
High School Diploma -
Klein Oak
06-2024
Skills
- Attention to detail
- High-Volume Dining Experience
- Effective communication
- Problem solving
- Team collaboration
- Effective multitasking
- Time management
- Service Speed
Affiliations
- Programmer
- Computer builder
- Microsoft certified
Certification
- TABC certified
- Food handlers certification
- CDL class A
Timeline
Crew Member
Raising Cane's Restaurants
02.2025 - 09.2025
Server Support Team Lead
Outback Steakhouse
01.2023 - Current
Broker
A&A preferred trucking company
07.2022 - 01.2023
High School Diploma -
Klein Oak