Highly-motivated claims professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr Auto Appraiser
Kemper Insurance
LAS VEGAS, Nevada
06.2018 - Current
Investigated discrepancies between estimates provided by third-party vendors and actual repair costs incurred.
Adhered to DRP insurance procedures and rates applicable to estimates.
Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
Reviewed factual information to determine costs to repair applicable damages.
Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
Utilized software programs designed for analyzing vehicle values.
Advised customers of repair plans, discussing payment options to finalize work orders.
Attended continuing education courses related to auto appraising techniques.
Determined salvage value for total-loss vehicles.
Catastrophe Auto Adjuster
Farmers Insurance Group
LAS VEGAS, Nevada
09.2010 - 01.2018
Determined salvage value for total-loss vehicles.
Documented vehicle damage and condition by taking meticulous notes and photographs.
Negotiated settlements with customers and lien holders.
Communicated regularly with clients via telephone or email regarding their total loss claims.
Available to deploy within 1-2 days availability during CAT season. Work 3 weeks straight 12 hour days.
Provided technical guidance to junior appraisers on estimating techniques and procedures.
Assisted in training new staff members on proper damage assessment methods.
Adhered to DRP insurance procedures and rates applicable to estimates.