Debbie Toness
Sunnyvale,CA
Summary
Accomplished Sr. Auto Damage Appraiser with a proven track record at Anchor Auto Body, enhancing customer satisfaction through efficient damage assessments and precise repair estimates. Skilled in vehicle inspection and demonstrating exceptional detail orientation, I streamlined appraisal processes and fostered effective collaborations with insurance adjusters. My technical aptitude and industry software proficiency have consistently improved operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. Auto Damage Appraiser
Anchor Auto Body
10.2021 - Current
- Improved customer satisfaction by promptly assessing vehicle damage and providing accurate repair estimates.
- Effectively prioritized workload to ensure timely completion of assignments without sacrificing quality or attention to detail.
- Streamlined the appraisal process for increased efficiency and quicker turnaround times.
- Collaborated with insurance adjusters on damage repairs for processing repair cost estimates and agreements.
- Regularly updated knowledge of local market conditions affecting auto body labor rates, parts pricing, and availability.
- Created detailed assessments of damages to property and vehicles.
Auto Body Estimator
German Auto Body
09.2014 - 10.2021
- Conducted thorough vehicle inspections to identify all necessary repairs and accurately estimate costs.
- Organized detailed records of client interactions, vehicle assessments, and repair estimates to streamline workflow processes.
- Participated in continuing education opportunities to maintain current certifications and stay abreast of industry advancements related to auto body repair estimation techniques.
- Served as a liaison between customers, insurance companies, and the repair team to facilitate clear communication regarding project expectations and timelines.
Education
Business
Mission College
Santa Clara, CASkills
- Vehicle inspection
- Damage assessment
- Detail-oriented
- Technical aptitude
- Industry software proficiency
- Estimating expertise
- Collision repair
- Computer skills
- Auto repair estimation
Certification
- Aluminum Structural Technician Certification – I-CAR.
- Advanced Materials Damage Analysis Certification– I-CAR.
- Accredited Automotive Manager (AAM) - Automotive Management Institute.
- Damage Analysis & Estimating Certification – I-CAR or ASE.
- I-CAR Professional Development Program Education (PDP) - Inter-Industry Conference on Auto Collision Repair.
- [State] Driver's License
Languages
English
Full Professional
Timeline
Sr. Auto Damage Appraiser
Anchor Auto Body
10.2021 - Current
Auto Body Estimator
German Auto Body
09.2014 - 10.2021
Business
Mission College
Similar Profiles
Lismaris BaldwinLismaris Baldwin
Insurance Agent at Anchor Auto & CyclesInsurance Agent at Anchor Auto & Cycles
Michael De LeonMichael De Leon
Auto Body Shop Estimator at AUTO CENTER AUTO BODY of TEMECULAAuto Body Shop Estimator at AUTO CENTER AUTO BODY of TEMECULA
GURPAL SINGHGURPAL SINGH
Service Writer and Estimator at Auto Techies Auto Body shopService Writer and Estimator at Auto Techies Auto Body shop
Emily Maciel SilvaEmily Maciel Silva
Senior Pharmacy Technician at WalgreensSenior Pharmacy Technician at Walgreens
Holly BitterHolly Bitter
Office Administrator, Security Department @ SVB at Allied Universal Security ServicesOffice Administrator, Security Department @ SVB at Allied Universal Security Services