Andre Doucet
Waxahachie,TX
Summary
I’ve been working for AT&T for close to 25 years, I have been retired for about a year since 2022. I have a cleaning business and also starting up another business.
I’ve always wanted to work for companies like general motor, etc. i’d like to stay busy get along with people love making my customers happy.
Overview
33
33
years of professional experience
Work History
Customer Service, Technician, Fiber, Repairman
AT&T
12.1998 - 06.2022
- Met customer call guidelines for service levels, handle time and productivity.
- Responded proactively and positively to rapid change.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Pipefitter, Assembly Worker
PPG Oil Refining
08.1989 - 10.1994
- Followed safe work practices, which included fall protection and personal protective equipment.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
- Installed new systems and connected piping to existing components by welding, bolting and threading.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Cut and drilled holes in walls to permit passage of pipes.
Education
Certificate - Installation And Repair Technology
01.2000
High School Diploma -
05.1986
Skills
- Installations and Repairs
- Service Calls
- Service Quality Standards
- Equipment Installation
- Positive Attitude
- Problem Solving
- Software Troubleshooting
- Customer Service
Timeline
Customer Service, Technician, Fiber, Repairman - AT&T
12.1998 - 06.2022
Pipefitter, Assembly Worker - PPG Oil Refining
08.1989 - 10.1994
AT&t - Certificate, Installation And Repair Technology
W.o Boston - High School Diploma,