Andre Doucet
Dallas,Tx
Summary
I am currently seeking a position at AT&T where I can leverage my 25+ years of expertise in fiber optic and copper repairs. As a dedicated AT&T retiree, I bring excellent customer service skills, deep knowledge of communications and network technology, and a proven track record of leadership. I have successfully led fiber optic projects and worked effectively in various roles throughout my career. I retired with an outstanding record and look forward to the opportunity to contribute to AT&T once again.
Overview
33
33
years of professional experience
Work History
Customer Service Technician
AT&T
Dallas, Tx
12.1999 - 06.2022
- Installation of various types of modems and internet connections, phone/data jack installation, fiber optic work, splicing, expert in pole climbing and attic repairs/work
- Followed up with customers about resolved issues to maintain high standards of customer/service recovery
Pipe fitter/Boilermaker
Chevron Oil Refinery
San Francisco, Ca
02.1994 - 01.1995
- Installed and maintained industrial piping systems, including fittings, valves, flanges, and clamps
- Fabricated pipe sections and components to specification using cutting, threading, and welding equipment
- Installed new systems and connected piping to existing components through welding, bolting, and threading
- Conducted quality tests on pipes and piping systems, making necessary adjustments to ensure optimal performance
- Fabricated and installed screw pipe, socket weld pipe, and stainless-steel tubing
- Operated various tools, including drill motors, grinders, chop saws, hack saws, and burning torches, to complete tasks efficiently
Pipe fitter/Boilermaker
PPG Oil Refinery
Lake Charles, La
08.1989 - 10.1994
- Installed and maintained industrial piping systems, including fittings, valves, flanges, and clamps
- Fabricated pipe sections and components to specification using cutting, threading, and welding equipment
- Installed new systems and connected piping to existing components through welding, bolting, and threading
- Conducted quality tests on pipes and piping systems, making necessary adjustments to ensure optimal performance
- Fabricated and installed screw pipe, socket weld pipe, and stainless-steel tubing
- Operated various tools, including drill motors, grinders, chop saws, hack saws, and burning torches, to complete tasks efficiently
- Cut and drilled holes in walls to allow for proper pipe passage and system integration
Education
AT&T Certificate - Installation and Repair Technology
Las Colinas01.2000
High School Diploma -
05.1986
Skills
- Excellent customer service skills
- Motivated employee
- Excellent leadership skills
- Reliable
- Loyal
- Punctual
- Team Player
References
Available upon request
Volunteer Experience
- Oakcliff Bible Fellowship Church, Parking lot attendant, Dallas, TX
- Doucet Enterprises, LLC, Feeding homeless/Donations to various homeless organizations, Dallas, TX
Timeline
Customer Service Technician
AT&T
12.1999 - 06.2022
Pipe fitter/Boilermaker
Chevron Oil Refinery
02.1994 - 01.1995
Pipe fitter/Boilermaker
PPG Oil Refinery
08.1989 - 10.1994
AT&T Certificate - Installation and Repair Technology
High School Diploma -
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