Andre Florencia Gonzalez
San Antonio,U.S.A
Summary
Experienced Fulfillment Associate and Trans Out Lead with a proven record of leading teams, coordinating outbound workflow, and supporting high-volume fulfillment operations at Amazon. Cross-trained across multiple departments with expertise in labor planning, trailer coordination, inventory management, and associate development. Recognized for taking ownership, solving problems, and supporting leadership to consistently achieve safety, quality, and productivity goals. Seeking to continue growing within Amazon as a Process Assistant.
Overview
1
1
Certification
4
4
years of professional experience
Work History
FULFILLMENT ASSOCIATE
AMAZON SAT4
San Antonio, Texas
07.2025 - Current
- Coordinate daily Trans Out operations by reviewing projected shipment volume and planning staffing to meet Critical Pull Time (CPT) goals.
- Lead teams of 10-15 associates, assigning work, balancing labor, and monitoring productivity throughout each shift.
- Communicate with Process Assistants, Area Managers, Ship Clerks, and Dock Associates to maintain efficient workflow across multiple departments.
- Monitor trailer readiness, coordinate outbound shipments, and ensure trailers depart safely and on schedule.
- Cross-trained in Receive, Stow, Pick, Ship Dock, and Trans Out, providing operational flexibility throughout the fulfillment center.
- Operate Powered Industrial Trucks (PIT) while maintaining Amazon safety, quality, and productivity standards.
- Utilize Amazon's North Star inventory system to maintain inventory accuracy and prevent ASIN mismatches.
- Support onboarding and coaching of associates while promoting safety, accountability, and teamwork.
- Identify workflow bottlenecks and assist leadership by reallocating labor based on business needs.
FULFILLMENT ASSOCIATE
AMAZON SAT5
San Antonio, TX
01.2023 - 07.2025
- Frequently selected to lead production lanes, guiding teams of 10-15 associates while maintaining safety, quality, and productivity standards.
- Prepared and staged outbound pallets for shipment, ensuring loads met Amazon quality and safety requirements.
- Served as a Water Spider, supporting production flow by transporting inventory and replenishing workstations.
- Certified as a Stager, coordinating trailer arrivals, departures, and freight staging alongside Ship Clerks.
- Certified as a Problem Solver, resolving damaged inventory, labeling issues, and shipment defects to maintain inventory accuracy.
- Certified as a Gatekeeper, managing Work in Progress (WIP) inventory and safely processing hazardous or damaged packages.
- Selected as a Learning Ambassador, training and mentoring new associates on Amazon Standard Work, safety procedures, and operational expectations.
- Conducted classroom and hands-on training sessions for groups of 3-10 associates while supporting onboarding and cross-training initiatives.
- Collaborated with Area Managers, Process Assistants, and operations teams to maintain efficient workflow and achieve daily production goals.
Education
BACHELOR'S DEGREE - MULTIDISCIPLINARY STUDIES
ASSOCIATE OF ARTS - PHILOSOPHY
NORTHWEST VISTA COLLEGE
HIGH SCHOOL DIPLOMA -
JOHN M. HARLAN HIGH SCHOOL
Skills
- OPERATIONS LEADERSHIP
- TEAM LEADERSHIP
- LABOR PLANNING
- WORKFORCE ALLOCATION
- OPERATIONAL COORDINATION
- CROSS-FUNCTIONAL COMMUNICATION
- PROCESS IMPROVEMENT
- PROBLEM SOLVING
- TIME MANAGEMENT
- CRITICAL PULL TIME (CPT) MANAGEMENT
- WAREHOUSE OPERATIONS
- TRAILER OPERATIONS
- DOCK COORDINATION
- SHIPPING & RECEIVING
- INVENTORY MANAGEMENT
- FULFILLMENT OPERATIONS
- STANDARD WORK COMPLIANCE
- POWERED INDUSTRIAL TRUCK (PIT) CERTIFIED
- RF SCANNER SYSTEMS
- AMAZON NORTH STAR
- MICROSOFT EXCEL
- MICROSOFT WORD
- MICROSOFT POWERPOINT
- INVENTORY TRACKING SYSTEMS
Certification
- POWERED INDUSTRIAL TRUCK (PIT) CERTIFIED
- LEARNING AMBASSADOR
- PROBLEM SOLVER
- GATEKEEPER
- STAGER
- WATER SPIDER
- CROSS-TRAINED IN RECEIVE, STOW, PICK, SHIP DOCK, AND TRANS OUT OPERATIONS
Timeline
FULFILLMENT ASSOCIATE
AMAZON SAT4
07.2025 - Current
FULFILLMENT ASSOCIATE
AMAZON SAT5
01.2023 - 07.2025
BACHELOR'S DEGREE - MULTIDISCIPLINARY STUDIES
ASSOCIATE OF ARTS - PHILOSOPHY
NORTHWEST VISTA COLLEGE
HIGH SCHOOL DIPLOMA -
JOHN M. HARLAN HIGH SCHOOL