Andre Gerard
White Plains,NY
Summary
A hardworking employee who is enthusiastic about learning a Sales Professional field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Roto-Rooter
11.2018 - Current
- Traveled 50 - 100 miles a day visiting residents to assist with water damage to their homes.
- Informed customers of various insurance coverages for the restoration of their damaged homes.
- My role included coordinating and organizing the best possible service under IICRC guidelines.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved consistently high customer satisfaction ratings.
Parking enforcement officer
White Plains Parking Dept
04.2017 - 04.2018
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issued citations or warnings to owners of vehicles.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Streamlined citation processing by accurately entering data into the electronic ticketing system.
Letter Carrier
USPS
09.2015 - 06.2017
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Sorted and cased 200-300+ pieces of mail each day with high accuracy.
Education
Associates - Computerized Office Administration
College of Westchester
Hartsdale, NYSkills
- Google Office
- Microsoft Office
- Customer Relationship Building
- Customer Needs Assessment
- Upselling and Cross-Selling
- Sales Presentations
Certification
- Water Damage Restoration IICRC
- Life & Health
- Property & Casualty
Awards
Diamond Club: 1.3 million sold in Water Restoration jobs for Roto-Rooter
Volunteer Experience
- Boy Scouts organization
Timeline
Sales Representative
Roto-Rooter
11.2018 - Current
Parking enforcement officer
White Plains Parking Dept
04.2017 - 04.2018
Letter Carrier
USPS
09.2015 - 06.2017
Associates - Computerized Office Administration
College of Westchester