Andre Givens
Brownsburg,IN
Summary
Well-qualified Operation Leader with demonstrated understanding of data analytics, risk mitigation and utilization improvements. Skills include project, team and implementation management. Ready to bring 15 years of related experience to a challenging new role. Successful at keeping customers happy and working with cross-functional teams to manage the entire sales process. Collaborative and hardworking with a flexible approach and strategic mindset. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director of Enterprise and Engagement -Operations
School Of Business, University Of Indianapolis,
Indianapolis, IN
11.2016 - Current
- Collaborate on strategic planning, change management, performance management, curriculum management, faculty/adjunct evaluations, procedures, contract negotiation, forecasting, and data analysis
- Developed detailed enrollment forecast model to analyze and evaluate which yields $45k operational cost savings per year
- Increased staff from 25 to 47 employees while managing internal operations
- Improved scheduling management and operational efficiencies by 33%Conducts regular employee evaluations to ensure that all staff are performing up to institutional standards
- Contributes to operation support of new student recruitment efforts, matriculation, conversion of new applicants, new student experience, student retention efforts, student engagement, co-curricular activities, experimental business projects, and campus events
- Increase enrollments by 20% for three consecutive years
- Ensures that departmental decisions and project plans such as staffing, development, organization, material efficiency, hardware acquisitions, and facilities align with organization strategic plan and vision.
- Cultivated interpersonal skills by building positive relationships with others
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Demonstrated creativity and resourcefulness through development of innovative solutions
President/CEO (volunteer)
100 Black Men of Indianapolis, Inc
Indianapolis, IN
01.2021 - Current
- 501(c)(3) youth development organization that was founded in 1984
- Serve as Chairman of Board of Directors to oversee organization governance and strategic leadership during pandemic.
- Served as interim Executive Director while leading the ED search committee.
- Significantly revamped organization website and CRM database to improve programming metrics and donor management
- Secured $500k in grants and $35k in unrestricted funds within 8 months in role and generated $30k new revenue stream by single-handedly creating an financial education workshop
- Oversight and management of $1.1M annual operating budget and $1.2M endowment portfolio.
- Cultivate relationships with local and national partners, foundations, and sponsors.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing the organization with strong and sustainable organizational leadership.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations
- Prepared annual budget forecasts and monitored performance to meet organizational objectives
- Reduced operational costs through strategic cost management initiatives
Senior Director of Academic Administration & Operations
ITT Educational Services Inc
Indianapolis, IN
06.2006 - 09.2016
- Private for-profit technical institute with its headquarters in Carmel, IN
- Managed daily operations for two functional departments of 20 employees
- Streamlined cost savings by 25% within 8 months
- Collaborated with executive leadership to develop and meet company strategic goals while supplying expertise and guidance on operations projects and systems
- Improved efficiency of 45% by restructuring business process improvement technology in 2012-2013
- Reduce revenue write-off by 65% on average and annual cost savings of $3M year-over-year from 2011-2016
- Served as lead internal and external liaison with the Department of Education and accreditation committee
- Received zero audit citations for both internal and external for three consecutive years 2011-2013
- Improved audit citation by 40% in 2015
- Accomplished 98% satisfactory rating on external audit ratings for five consecutive years
- Established, implemented, and communicated strategic direction to functional departments.
Registrar
ITT Educational Services Inc
Indianapolis, IN
06.2006 - 09.2016
Education
Master of Business Administration(MBA) - Business Administration And Management
12.2010
Bachelor of Science - Management Information Systems
2001
Skills
- Community Engagement
- Public Speaking
- Database Management
- Emotional Intelligence
- Team Development
- Project Management
- Strategic Planning
- Analytics and Forecasting
- Organizational Leadership
- Recruitment Strategies
- Program Operations
- Customer Experience
- Service Level Agreements
- Best Practices
- Customer Inquiries
- Performance Improvement
- Customer Satisfaction
- Training
Certification
Graduate Certificate in Organizational Management
Affiliations
100 Black Men of Indianapolis, Inc, Indianapolis IN
President & CEO 2021 - present
Vice President 2019 - 2021
Chairman, Financial Literacy Scholarship Program 2013 -2020
Leadership Indianapolis 2018- 2019
Stanley K Lacy Executive Leadership Program XLIII
FBI Citizens Academy Indianapolis Program, 2018- present
Alumni Association Member
Healing Friends Foundation, 2018 -2020
Board Chair
Economic Club of Central Indiana 2020-2021
Marketing Committee Member
Wayne Township Schools STEM 2018
Advisory Committee Member
Methodist Health Foundation 2016
Inspiring Leaders Program
Additional Information
- AWARDS & RECOGNITION , Congressional Recognition -7th District of Indiana Recognition 2020 Excellence in Education Award Recipient, Indianapolis, IN. 2020 Beyond UIndy Award Recipient – University of Indianapolis 2018 Inspiring Leader Award Recipient – Methodist Health Foundation 2015 Emerging Leaders Award Recipient – Youth Mentoring Organization, Inc 2014
Timeline
President/CEO (volunteer) - 100 Black Men of Indianapolis, Inc
01.2021 - Current
Director of Enterprise and Engagement -Operations - School Of Business, University Of Indianapolis,
11.2016 - Current
Senior Director of Academic Administration & Operations - ITT Educational Services Inc
06.2006 - 09.2016
Registrar - ITT Educational Services Inc
06.2006 - 09.2016
University of Indianapolis - Master of Business Administration(MBA), Business Administration And Management
Indiana State University - Bachelor of Science, Management Information Systems
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