Andre Heard
175 21st Apt 301,California
Summary
Dedicated custodian with a proven track record at Pump It Up Bounce and Play, ensuring a pristine and safe environment for children. Skilled in cleaning and sanitizing, I excel in time management and attention to detail, consistently identifying maintenance needs and enhancing facility upkeep through responsible waste management practices.
Overview
5
5
years of professional experience
Work History
Cashier
Walgreens
Berkeley, CA
04.2022 - 04.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to improve checkout speed and efficiency during peak hours.
Host/Busser
Bubba Gump Shrimp Restaurant
San Francisco, CA
03.2020 - 02.2021
- Welcomed guests and managed seating arrangements to enhance dining experience.
- Coordinated with servers and kitchen staff to ensure smooth service flow.
- Assisted in training new hosts on restaurant procedures and guest interaction.
- Maintained cleanliness and organization of host stand and waiting area.
- Addressed guest inquiries and concerns promptly to ensure satisfaction.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Custodian
Pump It up Bounce and Play
Alameda, CA
02.2019 - 02.2020
- Maintained cleanliness and organization of play areas, ensuring a safe environment for children.
- Operated cleaning equipment, including vacuums and floor scrubbers, for efficient facility upkeep.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Assisted in waste management by properly disposing of trash and recyclables throughout the facility.
Education
High School Diploma -
Dewy High
Oakland, CA08.1999
Skills
Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Attention to detail
Time management
Cleaning expertise
Additional Information
References upon request
Timeline
Cashier
Walgreens
04.2022 - 04.2024
Host/Busser
Bubba Gump Shrimp Restaurant
03.2020 - 02.2021
Custodian
Pump It up Bounce and Play
02.2019 - 02.2020
High School Diploma -
Dewy High