IT Intern
Orange Technical College
06.2023 - 07.2023
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
- Installed application software and upgrades, virus protection, and drivers.
- Resolved Internet and wireless and wired network access problems.
- Replaced defective components and upgraded office equipment per technology plan.
- Supported IT department in handling technology rollout and maintenance.
- Tested systems to identify root causes to problems and uncover bugs.
- Helped department set up equipment for meetings, events and operations.
- Updated firmware, pushed out files via FTP and troubleshot connectivity issues with remote monitoring equipment.