Andre Johnson
Ogden,UT
Summary
Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in Sales and customer service. Would be interested in an opportunity to utilize HVAC-R trade skill at an entry level.
Overview
10
10
years of professional experience
Work History
Inventory Specialist
TreeHouse Foods Inc.
Ogden, Utah
01.2021 - Current
- Making sure that the production lines have all of the product they need to produce the order.
- Keeping track of product/inventory as it is being used to account for amount of product used.
- Keeping track of upcoming orders that may need new ingredients and have them ready for the production lines.
- Returning product to wherehouse after orders are finished and entering correct weight and amount of product into inventory records.
- Keeping track of any product that is expired before used by production line.
- Keeping track of amounts in sugar and flower silos making sure they have sufficient amounts to fulfill current orders and also switching silos when needed.
- Investigated discrepancies between physical count and computer records.
- Responded promptly to requests from supervisors regarding product availability.
- Collaborated with other departments to coordinate replenishment activities as required.
- Ensured compliance with all safety regulations in the workplace.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Provided support during internal audits related to material management processes.
- Conducted periodic inventories and physical counts of product supplies.
- Monitored stock levels to ensure availability of products.
- Maintained accurate and up-to-date inventory records.
- Utilized barcode scanners to quickly update inventories in the system.
- Inspected incoming materials for damage.
- Identified and resolved inventory problems, including damaged or lost items.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Utilized inventory management software for tracking and reporting purposes.
- Trained new employees on inventory management practices and procedures.
- Operated lift and hand trucks to transfer materials to and from target areas.
Customer Service Representative
Netflix
Mesa, Arizona
03.2017 - 04.2020
- Resolved customer complaints promptly and efficiently.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with plan selection, billing and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
Sales Representative Supervisor
Safety Services Company
Tempe, Arizona
05.2014 - 05.2017
- Train new sales representatives on how to make and close sales
- Assist sales representatives when having difficulty closing sales, and if needed take over call and attempt to close sell.
- Write up sales scripts for sales representatives to use on sales calls.
- Take incoming calls from interested customers and attempt to make sale.
Education
Some College (No Degree) - HVAC Installation And Repair
Eastern Arizona College
Thatcher, AZSome College (No Degree) - Audio Production
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- HVAC-R Certification
- EPA Certification/Universal
- Welding (Arc Welding)
- Customer Service
- Sales
- Data Management
- Material Handling
- Warehouse Organization
- Inventory Control
- Inventory Tracking
- Forklift Operation
- Heavy Lifting
Timeline
Inventory Specialist
TreeHouse Foods Inc.
01.2021 - Current
Customer Service Representative
Netflix
03.2017 - 04.2020
Sales Representative Supervisor
Safety Services Company
05.2014 - 05.2017
Some College (No Degree) - HVAC Installation And Repair
Eastern Arizona College
Some College (No Degree) - Audio Production
Maricopa Community Colleges - Glendale Community College