Ricky Carmichael
Bentonville,AR
Summary
Versatile and results-driven professional with extensive experience at Bud Anderson Heating & Cooling, adept in HVAC systems and inventory management. Excelled in enhancing operational efficiency and stock accuracy by over 30%, showcasing strong organizational skills and mechanical troubleshooting acumen. Committed to delivering high-quality service and continuous improvement, leveraging expertise in equipment maintenance and team leadership.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Bud Anderson Heating & Cooling
Lowell, AR
06.2024 - Current
- Monitored stock levels to ensure availability of products.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the warehouse.
- Managed purchase orders with vendors to maintain optimal stock levels.
- Organized regular cycle counts to identify any potential issues early on.
- Utilized barcode scanners to quickly update inventories in the system.
- Collaborated with other departments to coordinate replenishment activities as required.
- Coordinated inventory, stocking and ordering.
- Developed and implemented inventory control procedures and policies.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Operated lift and hand trucks to transfer materials to and from target areas.
Lead Service Technician
Bud Anderson Heating & Cooling
Lowell, AR
04.2020 - Current
- Provided technical support to customers on the phone and in-person.
- Identified, diagnosed, and resolved complex customer service issues.
- Conducted regular maintenance of equipment and assisted with repairs as needed.
- Ensured that all service requests were completed within established timeframes.
- Created detailed reports documenting service activities for management review.
- Trained new technicians on company policies, procedures, and protocols.
- Supervised a team of 5 junior technicians in their daily tasks.
- Performed troubleshooting to identify root cause of equipment malfunctions.
- Monitored safety regulations to ensure compliance with industry standards.
- Coordinated with vendors to obtain necessary parts and supplies for repairs.
- Provided guidance on proper usage of equipment to customers.
- Participated in various meetings related to product development initiatives.
- Prepared estimates for repair services based on labor costs and materials used.
- Maintained certifications and completed training on systems and components.
- Trained new team members on service processes to increase productivity.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Reconditioned and repaired machine systems and components to return to operation.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
HVAC Technician
Grossmann Air Conditioning
Port Saint Lucie, FL
08.2016 - 04.2020
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Followed safety procedures when working on high voltage wiring or gas lines.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
- Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
- Troubleshot complex control circuits involving relays, transformers and switches.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Maintained and serviced HVAC systems and refrigeration equipment.
Pressure Washer
Mobile Wash
Port Saint Lucie, FL
11.2013 - 08.2016
- Performed pressure washing of residential and commercial buildings;.
- Cleaned driveways, patios, decks, and sidewalks with pressure washer;.
- Removed dirt, mildew, and algae from exterior walls;.
- Operated pressure washers safely to prevent damage to surfaces;.
- Ensured proper functioning of equipment prior to use;.
- Inspected area for any potential hazards before beginning job;.
- Used appropriate detergents or chemicals as necessary;.
- Performed minor repairs on pressure washers when needed;.
- Provided customer service by answering questions about services provided;.
- Kept work areas clean and organized throughout the day's tasks;.
- Adhered to all company policies regarding workplace safety and health regulations;.
- Helped homeowners with routine exterior cleaning as well as in-depth projects on patios, driveways and outdoor structures.
- Mixed substances to create chemical solutions.
Handy Man
Handyman Connections
Bella Vista, AR
04.2010 - 09.2013
- Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
- Installed window treatments, doors, locksets, shelves and other fixtures.
- Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
- Replaced broken light switches and outlets.
- Installed ceiling fans and lighting fixtures.
- Painted walls and ceilings to refresh the look of a room or area.
- Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
- Repaired drywall holes using spackle or joint compound.
- Replaced faulty door handles, hinges and locks.
- Installed kitchen appliances such as refrigerators and dishwashers.
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
Education
GED -
Gravette High School
Gravette, AR01-2012
Skills
- Stocking and organization
- Warehouse organization
- Order management
- Digital and physical counts
- Forklift operation
- Maintaining stock levels
- Stock replenishment
- Inventory counts
- Order fulfillment
- Cycle counts
- Welding and fabrication
- Electrical systems
- Mechanical troubleshooting
- HVAC systems
- Fire alarm systems
- Recovering and recycling
- Ventilation and air conditioning
- Package and split systems
- New system installation
- Certified HVAC technician
- Warranty service
- Electrical wiring
- Diagnostic techniques
- Equipment maintenance
- EPA requirements
- Deep cleaning
- Minor repairs
- Window washing
- Commercial cleaning
- Building upkeep
- Repair work
- Painting
- Minor Carpentry
- Door installation
- Drywall installation
- Appliance installation
- Plumbing repair
- Power tool operation
Certification
- EPA Certified
- Nextstar Network Certified
- Trane Variable Speed Certified
- Daikin Communications Certified
- Carbon Monoxide & Combustion Analyst Certified
References
References available upon request.
Timeline
Inventory Specialist
Bud Anderson Heating & Cooling
06.2024 - Current
Lead Service Technician
Bud Anderson Heating & Cooling
04.2020 - Current
HVAC Technician
Grossmann Air Conditioning
08.2016 - 04.2020
Pressure Washer
Mobile Wash
11.2013 - 08.2016
Handy Man
Handyman Connections
04.2010 - 09.2013
- EPA Certified
- Nextstar Network Certified
- Trane Variable Speed Certified
- Daikin Communications Certified
- Carbon Monoxide & Combustion Analyst Certified
GED -
Gravette High School
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