Andre Johnson Jr
Herndon,VA
Summary
Eager to take on increased responsibility and contribute to business success. Detail-oriented team player with strong organizational skills. Clear communicator with the ability to handle multiple projects simultaneously with a high degree of accuracy. Able to easily pick up on any IT job needs as I am currently an undergrad with Northern Virginia Community College completing my Comptia A+ 1101-1102 classes awaiting final exams.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Security Officer
Constellis
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Mover, Secretary
New World Van Lines Inc
06.2015 - 12.2022
- Worked with computers orchestrating registration cards for drivers daily & also Paystubs weekly
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Helped train new employees in safe practices and warehouse procedures.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Inspected items for damage and reported issues to supervisor for resolution.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Customer Service Representative
Target
08.2019 - 03.2020
- Established positive relationships with customers and other staff members
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Salesperson
Artic Air Conditioning
03.2018 - 07.2018
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Developed and grew leads through repeat business and customer referrals.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Contributed to team objectives in fast-paced environment.
- Kept detailed records of daily activities through online customer database.
- Quoted prices, credit terms and other bid specifications.
Server
Homestead At Hamilton
03.2017 - 06.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Comptia A+ 1101-1102 - IT
Northern Virginia Community College
Annandale, VASkills
- Job Planning
- Invoice Verification
- Equipment Maintenance
- Equipment Monitoring
- Appliance Connections and Hookups
- Team Collaboration
- Materials Handling and Transport
- Hand and Power Tool Operation
- Lifting and Sorting
Additional Information
•Very experienced with Technology, Badging Systems, Heavy lifting, Customer Service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Security Officer
Constellis
06.2023 - Current
Customer Service Representative
Target
08.2019 - 03.2020
Salesperson
Artic Air Conditioning
03.2018 - 07.2018
Server
Homestead At Hamilton
03.2017 - 06.2018
Mover, Secretary
New World Van Lines Inc
06.2015 - 12.2022
Comptia A+ 1101-1102 - IT
Northern Virginia Community College